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error code v-79-57344-37912

Alex_McLaughlan
Level 2
"Access to device was not authorised with this edition of backup exec"
Used a downloaded trial version with no problems. Purchased the product and inserted the licence id, now have this error. Seems to indicate that it's unable to backup the ...\BkupExec folder.
The original installation used SQL to store the backup Exec data, could this be part of the problem since I do not have the BackupExec SQL module installed?
2 REPLIES 2

Sharvari_Deshmu
Level 6
Hello,

Please see the technote below to resolve the issue:

http://seer.support.veritas.com/docs/257059.htm

Thanks,

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.

Alex_McLaughlan
Level 2
It's as I thought, thanks for the confirmation.