errors backing up

[manny_mendez_2]

I am having the following errors when backing up the OS.

Final error: 0xe000fe30 - A communications failure has occurred.

V-79-57344-65072 - The connection to target system has been lost. Backup set canceled.

An unexpected error occurred when cleaning up VERITAS Snapshot Provider (VSP) snapshots. Make sure that no other application has a lock on the cache files created by the snapshot operation.

Any help will be greatly appreciated.

[padmaja_rajopad]

Hi,

Please refer to the following link

An unexpected error occurred when cleaning up VERITAS Snapshot Provider (VSP) snapshots. Make sure that no other application has a lock on the cache files created by the snapshot operation.


http://support.veritas.com/docs/276343

and

The Backup Exec Advanced Open File Option cache file is not deleted when running Norton AntiVirus Corporate Edition on the system.

http://support.veritas.com/docs/257796

Hope it helps.

NOTE : If we do not receive your reply within two business days, this post would be marked ‘assumed answered’ and would be moved to the ‘answered questions’ pool.

[manny_mendez_2]

I made the changes but am still getting this error:

Backup- \\VENOM\System?State V-79-57344-65072 - The connection to target system has been lost. Backup set canceled.

[Amruta_Purandar]

Hello,

Please refer the following technote.
Title:
"A communications failure has occurred" (a000fe30 HEX or e000fe30 HEX) is reported during a failed backup job.
http://support.veritas.com/docs/255814

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.