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Veritas.com
Support

only have one server, remote agent is causing my backup to fail

Dan_Zeh
Level 2

‎08-02-2005 08:33 PM

I only have one server in a customer's network. It is a new Proliant ML350 with 2003 Standard and Exchange 2003 on it. It is also running business works, DHCP, DNS and backup exec. It has symantec 10 loaded on as well as Symantec's Exchange client 4.6. When I do a backup I get the following error -
The job failed with
the following error:
"The network connection to the Backup Exec Remote Ag
ent has been lost. Please check for network errors." I do not have any remote servers. How do I fix this?

I have downloaded all the latest patches from Veritas. I have not done SP1 for 2003 however. I wanted to get a good backup first!
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3 REPLIES 3

Ashutosh_Tamhan
Level 6

‎08-03-2005 08:35 AM

Will you try selecting the option use any available network interface under Backup Job properties - network.


Regards,
Ashutosh

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.
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Dan_Zeh
Level 2

‎08-03-2005 11:22 AM

That is what it is currently set to.


I am going to try selecting the adapter instead of that setting. Is there a way in the install to not setup the remote portion of Veritas Backup Exec? My customer will never in the next 5 years have 2 servers.
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Amruta_Purandar
Level 6

‎08-04-2005 05:40 AM

Hello,

Please elaborate:
"Is there a way in the install to not setup the remote portion of Veritas Backup Exec?"

Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007

http://seer.support.veritas.com/docs/277429.htm

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.
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