successful - using server credentials. GRT Enabled Backup of server running ADDS DC in Hyper-V fails

[spejs]

Hi guys

The case is this: we have a virtual active directory domaincontroller running on a Hyper-V singel server setup. The server running the hyper-v role is not member of an active directory domain. The main host is attached to a private network (10.0.1.X) and has a Backup Exec agent installed. In Hyper-V we have a server running as a domain controller for the domain domain.top. This server is attached to the same network and has a backup exec agent running on it. What we now want to do is to backup the VM via Hyper-V, using GRT to ensure stable backup of the Active Directory.

However, whatever I try to do the GRT backup fails and when checking the credentials it just prints "successful - using server credentials" (under resource credentials).

We are running Backup Exec 2010 R3 with all updates installed. The server are running Windows Server 2008 R2 Standard. Except of being connected to this private network they are also connected to a "Public network".

Please help me to troubleshoot this, I am running out of options!

Best Regards

[spejs]

Ofcourse I have checked that the credentials work to log on with. The user I use is member of the domain administrators group and the backup operators group.

[VJware]

Pls post the job log with error message, if any

[spejs]

Hi

Attached to this post is the log.

[VJware]

Have you looked at - http://www.symantec.com/docs/TECH77683

[spejs]

It´s not the dedup I am having issues with. It´s the GRT for Active Directory running inside a Hyper-V VM.

[VJware]

Your job log contains exception about client-dedupe being used...have you re-tried the backup unchecking the dedupe option ?

Also, instead of using the Hyper V agent, have you tried a GRT back up of the AD through the RAWS agent ?

[spejs]

Hi

Yeah I´ve tried to do a backup of Active Directory directly inside the VM with the agent and that works. Now I will tro to disable client-side dedup and try again of doing the backup via Hyper-V and GRT. I post back here when I am done.

[spejs]

Strangly, after disabling client side dedup, the job seems to run ok.

Thanks for helping out