tape base backup failure

[nicolas_so]

hi all ,

testing the trail version of Backup Exec 2014 , OS :windows storage server 2012 R2 , tape libary model : DELL TL2000 with single sas drive .

software installation success , disk to disk backup success ,but fail to backup data to disk . the tape libary just load and unload the tape in cycle ,but not writing data . error show up like the screenshot attached .

the tape libary's encryption software is installed ,will it impact ?

have a nice day to you all !

Best Regards,

Nicolas

[AmolB]

Backup Exec throws above alert if there are no ovewritable tapes in the library.

BE will request for an overwritable media in below scenarios.

1) If the bakcup job is set to overwrite.

2) If the backup job is spanning across multiple tapes.

[pkh]

Associate some tapes with the scratch media set so RJ fat they can be overwritten and used

[Laurie_Downey]

Can you confirm if there was overwritable media available in the device or not? Also ensure you are not running hardware with software encryption?  

Check the properties of the slot and confirm the “Export Pending” is not reading yes. If it is, then try running an import job on the media/slot.

Resetting the device can often correct issues with the tape devices. Follow the steps below to properly power-cycle the tape device and refer to the following documentation for Backup Exec 2014 best practices with encryption and backup to tape jobs.

1. Power Down the Backup Exec Server

2. Power down the tape device

3. Once the device is fully powered off power the device back on

4. WAIT until the device is fully powered up and ready for a command

5. Power on the Backup Exec Server

http://www.symantec.com/docs/HOWTO74427

http://www.symantec.com/docs/HOWTO98835