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vertias 9.1 crashes backing up remote windows 2003 server

Lyall_Dilkes
Level 3
Veritas 9.1 windows 2003 server with sp1, on Xeon 2.8Ghz with open file option and sql option backing up remote server with remote agent. crashes on last server. Please help, very weird error. Tape drive is HP storageworks SDLT 320

Veritas Error Detail
The media operation was terminated by the user.
Error reading file data.
Error reading file data.
The network connection to the Backup Exec Remote Agent has been lost. Please check for network errors.
A timeout occurred waiting for completion of media server data processing



event IDS:
Event Type:Error
Event Source:VSS
Event Category:None
Event ID:6013
Date:1/02/2005
Time:7:00:21 PM
User:N/A
Computer:GISSQL
Description:
Sqllib error: OLEDB Error encountered calling IDBInitialize::Initialize. hr = 0x80004005. SQLSTATE: 08001, Native Error: 17
Error state: 1, Severity: 16
Source: Microsoft OLE DB Provider for SQL Server
Error message: SQL Server does not exist or access denied.


For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 51 4c 43 4f 4e 4e 43 SQLCONNC
0008: 34 37 33 00 00 00 00 00 473.....
0010: 53 51 4c 43 4f 4e 4e 43 SQLCONNC
0018: 33 39 35 00 00 00 00 00 395.....
Event Type:Error
Event Source:Backup Exec
Event Category:None
Event ID:57860
Date:1/02/2005
Time:7:01:12 PM
User:N/A
Computer:GISSQL
Description:
An error occurred while attempting to log in to the following server: "GISSQL".
SQL error number: "0011".
SQL error message: "SQL Server does not exist or access denied.
".
For more information, click the following link:
http://eventlookup.veritas.com/eventlookup/EventLookup.jhtml
Data:
0000: 11 00 00 00 00 00 00 00 ........
0008: 00 00 00 00 00 00 00 00 ........


Event Type:Error
Event Source:Backup Exec
Event Category:None
Event ID:34114
Date:2/02/2005
Time:1:19:26 PM
User:N/A
Computer:GISSQL
Description:
Backup Exec Alert: Job Cancellation
(Server: "GISSQL") (Job: "Backup GIS Servers") The job was automatically canceled because it
exceeded the job's maximum configured
run time.
For more information, click the following link:
http://eventlookup.veritas.com/eventlookup/EventLookup.jhtml


Event Type:Error
Event Source:Application Error
Event Category:(100)
Event ID:1000
Date:2/02/2005
Time:1:19:45 PM
User:N/A
Computer:GISSQL
Description:
Faulting application bengine.exe, version 9.1.4691.14, faulting module bengine.exe, version 9.1.4691.14, fault address 0x000a95b9.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 62 65 6e ure ben
0018: 67 69 6e 65 2e 65 78 65 gine.exe
0020: 20 39 2e 31 2e 34 36 39 9.1.469
0028: 31 2e 31 34 20 69 6e 20 1.14 in
0030: 62 65 6e 67 69 6e 65 2e bengine.
0038: 65 78 65 20 39 2e 31 2e exe 9.1.
0040: 34 36 39 31 2e 31 34 20 4691.14
0048: 61 74 20 6f 66 66 73 65 at offse
0050: 74 20 30 30 30 61 39 35 t 000a95
0058: 62 39 b9
4 REPLIES 4

Lyall_Dilkes
Level 3
The backups on this server have worked today, however, I still get a microsfot error thta pops up and I send it off to Microsoft for them to have a look at. Anyone have any ideas on what might be going on here?

SANDEEP_PILLAY
Level 6
Hi,

In addition, please refer to the following link:

- A Volume Shadow Copy Service (VSS) update package is available for Windows Server 2003

http://support.Microsoft.com/default.aspx?scid=kb;en-us;833167

We hope this will help.

Sheetal_Risbood
Level 6
Hello,

In reference to our previous reply to your post, we would request you to update us on the progress.

However, if we do not receive your intimation within two business days, this post would be 'assumed answered' and archived.


Thanks.

Sheetal_Risbood
Level 6
Archiving the post as per our previous reply