When testing addition in the lab where I would have User1@production and User1@Lab the user fails to add as unable to resolve:
2023-10-26 14:29:39 WARNING: #{421} [ServerUtils.getUserByLogonName] Unable to resolve user
Java.lang.Exception: Unable to resolve user
at com.symc.matrix.ui.server.ServerUtils.getUserByLogonName(ServerUtils.java:462)
at com.symc.matrix.ui.server.ServerUtils.getUserByLogonName(ServerUtils.java:449)
at com.symc.matrix.report.util.ReportsUtils.getUsers(ReportsUtils.java:6559)
at com.symc.matrix.report.util.ReportsUtils.setCSVValues(ReportsUtils.java:7912)
at com.symc.matrix.ui.server.servlets.FileUploadServlet.processReportsCsv(FileUploadServlet.java:776)
at com.symc.matrix.ui.server.servlets.FileUploadServlet.processUpload(FileUploadServlet.java:264)
at com.symc.matrix.ui.server.servlets.FileUploadServlet.doPost(FileUploadServlet.java:173)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:681)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:764)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:227)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
at com.symc.matrix.ui.server.filters.LoginFilter.doFilter(LoginFilter.java:110)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
at com.symc.matrix.ui.server.filters.CacheControlFilter.doFilter(CacheControlFilter.java:107)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
at org.apache.catalina.filters.HttpHeaderSecurityFilter.doFilter(HttpHeaderSecurityFilter.java:126)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:197)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:97)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:540)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:135)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:78)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:359)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:399)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:889)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1735)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191)
at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
2023-10-26 14:29:39 WARNING: #{421} [ReportsUtils.getUsers] Not able to resolve user/group
However if I type in the string used and filter both are returned.
Is there a flag to add all found users?
Is this a bug or assumption that a large enterprise does not have >1 user with the same name?
Is there a known workaround to add the users to the report in bulk?
Pix
