03-13-2013 12:44 PM
Hi,
I migrated Backup Exec DLO 2010 Media server to another Server with different name and also I transferred all backup data from old server to server,
After that, I ran below command to move all clients from old DLO media server to New DLO server on old server, its giving error message for users as
Failed to post media server notification change to UAI\jaime.lavin Error=0x35
Anyone help me on this issue.
thank you
D:\Program Files\Symantec\Backup Exec\DLO>DLOCommandu -ChangeServer -M cfranc8.u
ai.cl -A
Notify following user(s) to use media server "cfranc8.uai.cl"
Failed to post media server notification change to UAI\jaime.lavin Error=0x35
Failed to post media server notification change to UAI\maria.born Error=0x35
Failed to post media server notification change to UAI\gustavo.stubrich Error=0x
35
Failed to post media server notification change to UAI\daniel.loewe Error=0x35
Failed to post media server notification change to UAI\sergio.mardones Error=0x3
5
Solved! Go to Solution.
03-27-2013 01:24 PM
Hi,
I checked with Symantec support, there is no issue, some of the user names are moved to New DLO Media server, the user name got failed, because user´s machine is unavailable, during that time, while running this command,
I moved most of the users to new DLO Media server and upgraded DLO 7.0 in new server, everything looking good, some of the user´s are still with old DLO media server, I will try to upgrade DLO 7.0 agent manually and update New DLO media server´name in registry,
Thank you...
03-14-2013 12:15 AM
Try using the netbios name & not fqdn for the media server.
For egs ~
DLOCommandu -ChangeServer -M cfranc8 -A
03-14-2013 05:07 AM
Hi,
I tried, giving same error.
C:\Program Files\Symantec\Backup Exec\DLO>DLOCommandu -ChangeServer -M svwin011
-A
Notify following user(s) to use media server "svwin011"
RecordID User
Failed to post media server notification change to UAI\manuel.godoy Error=0x35
Failed to post media server notification change to UAI\rodrigo.pelayo Error=0x35
4c2 UAI\sergio.riquelme
Failed to post media server notification change to UAI\claudio.huenul Error=0x35
4fe UAI\george.gomez
Failed to post media server notification change to UAI\francisco.crisosto Error=
Note : but, if I run this command with svwin011.uai.cl or svwin011 in New Media server, its running fine, but if I run this command in old media server, Iam getting error.
03-14-2013 05:30 AM
Was the version of BE-DLO exactly the same when it was migrated to the new server ?
Are the clients at the same version or running a lower version ?
03-14-2013 05:38 AM
Hi,
Yes, Backup Exec 2010 R3 is same in old and new media server, yes all clients are same version,
I need to move all clients from old server to new server and then, I will migrate from backup exec 2010 DLO to Symantec DLO 7.0
Anyone help me to fix the move clients issue.
Thank you
03-14-2013 05:44 AM
Pls verify if you followed this KB exactly for the migration ~ http://www.symantec.com/business/support/index?page=content&id=TECH53407
If yes, pls open SGmon.exe from Program Files\Symantec\Backup Exec\
Choose Desktop /Laptop Option & Capture to File on the left side. Re run the change server command & pls post the debug output (if any). If no debug is captured, would recommend to log a support case.
03-14-2013 06:02 AM
Hi,
I done the same, I didnt get any debug logs, expect below message.
***************************************************************************
***** SGMon log for \\\\CFRANC8 *****
***** Local Offset =03:00 *****
***************************************************************************
DLOCONSO: [03/14/13 10:01:06] [0000] dloconsoleu.exe 6940: T> adocommand.cpp( 648 ) executing ADO command: { ? = call IsAdmin }
DLOCONSO: [03/14/13 10:01:11] [0000] dloconsoleu.exe 6940: T> adocommand.cpp( 648 ) executing ADO command: { ? = call IsAdmin }
DLOCONSO: [03/14/13 10:01:16] [0000] dloconsoleu.exe 6940: T> adocommand.cpp( 648 ) executing ADO command: { ? = call IsAdmin }
DLOCONSO: [03/14/13 10:01:21] [0000] dloconsoleu.exe 6940: T> adocommand.cpp( 648 ) executing ADO command: { ? = call IsAdmin }
DLOCONSO: [03/14/13 10:01:26] [0000] dloconsoleu.exe 6940: T> adocommand.cpp( 648 ) executing ADO command: { ? = call IsAdmin }
03-14-2013 06:10 AM
- Using Windows Explorer, to the Network <User> Data folder for any single user.
- Below the Network <User> Data folder, browse to the .dlo\.notify directory
- Create a text file named newMediaServer<Client Machine Name> in the notify
directory, e.g. newMediaServerClient1
- Type the name of the new DLO media server on the first line of the file and
save the file
- Run the changeserver command again for this user.
03-14-2013 06:43 AM
Hi,
I already transferred data from old server to new server, So I need to create file in new storage location in new DLO media server ?
I need to run changeserver command in new or old server ?
I can do manually for all users ?, because, we have more then 500+ users
please clear my doubt.
03-14-2013 06:49 AM
Run it on the old server. We are testing to see if the change works for one user or not.
03-14-2013 07:18 AM
Hi, I done changes in new storage location for some of the user and run the change command, its still giving same error.
But, I change, if create file in folder, No need to run command to change server,
please guide me, if Iam wrong.
03-14-2013 07:23 AM
Hi,
But, same command is working fine in New media server.
D:\Program Files\Symantec\Backup Exec\DLO>DLOCommandu -ChangeServer -M svwin011.
uai.cl -A
Notify following user(s) to use media server "svwin011.uai.cl"
RecordID User
1038 UAI\manuel.godoy
1188 UAI\rodrigo.pelayo
1218 UAI\sergio.riquelme
1248 UAI\claudio.huenul
1278 UAI\george.gomez
1308 UAI\francisco.crisosto
1338 UAI\mario.romero
1368 UAI\daniela.barasorda
03-14-2013 07:42 AM
I tried for one user in old Media server
C:\Program Files\Symantec\Backup Exec\DLO>DLOCommandu -ChangeServer -M svwin011.
uai.cl -U manuel.godoy
Notify following user(s) to use media server "svwin011.uai.cl"
RecordID User
Failed to post media server notification change to UAI\manuel.godoy Error=0x35
C:\Program Files\Symantec\Backup Exec\DLO>DLOCommandu -ChangeServer -M svwin011
-U manuel.godoy
Notify following user(s) to use media server "svwin011"
RecordID User
Failed to post media server notification change to UAI\manuel.godoy Error=0x35
I tried for one user in New Media server.
D:\Program Files\Symantec\Backup Exec\DLO>DLOCommandu -ChangeServer -M svwin011.
uai.cl -U manuel.godoy
Notify following user(s) to use media server "svwin011.uai.cl"
RecordID User
1038 UAI\manuel.godoy
03-14-2013 08:15 AM
I have seen this error quite long time back...there was an issue with .notify... seems very similar in your case. Would recommend to log a formal support case.
03-14-2013 02:25 PM
Hi,
Yes, I opened case with symantec support.
I will update.
03-27-2013 01:24 PM
Hi,
I checked with Symantec support, there is no issue, some of the user names are moved to New DLO Media server, the user name got failed, because user´s machine is unavailable, during that time, while running this command,
I moved most of the users to new DLO Media server and upgraded DLO 7.0 in new server, everything looking good, some of the user´s are still with old DLO media server, I will try to upgrade DLO 7.0 agent manually and update New DLO media server´name in registry,
Thank you...