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Hanging DLO 9.2 client window

Руслан
Level 2

Russian technical support refused to help.
We can not purchase 500+ licenses without solving the problem.

We periodically observe DLO client window is hanging up on Windows 10pro.

It looks like the main window of DLO client is not responding. And we have no ability to navigate through the items and parameters of the window (ie, the user will have a problem to restore his files).

A hanging up of the DLO client window occurs after any protected file has been modified. Help to solve with this problem?

2 REPLIES 2

CraigV
Moderator
Moderator
Partner    VIP    Accredited
Is the media server and remote agents patched with the latest DLO patches?

DLO 9.2 build 92021a (the media server and remote agents).