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Outlook PST file backups are failing

Veracruz
Level 3

Outlook PST file backups are failing, when you change the route networ user data folder.

3 REPLIES 3

VJware
Level 6
Employee Accredited Certified

If the NUDF has been changed, has the new location been assigned to the DLO Profile ?

If yes, exit the DLO agent, delete the .settings directory from the affected client machine and then start the DLO agent. Monitor the backups now.

Veracruz
Level 3

Yes, all profiles were changed to the new route.

I completely uninstall and eliminated the settings of configuraicon on the client computer.

VJware
Level 6
Employee Accredited Certified

What is the error message ?

Enable verbose logging on the affected client and the DLO server (at the same time to gather matching logs) and run a backup of a .pst file

Post the logs over here.