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after changing my password DLO not accessable

hopasah
Level 2

I've changed my password and now I can't access to DLO

I have those errors:

https://kodi.software/ https://dltutuapp.com/tutuapp-download/ 

DLO-errors.PNG

Any idea please?

1 REPLY 1

P_Jeal
Moderator
Moderator
Employee

Hello,

How was the password changed; separately on the AD server or by using CTRL-ALT-DEL menu of the client machine ?

When you first run the DLO Agent  it will prompt for the user account to connect with, but after that the data is cached, so that may now be conflicting.

I have tested, this and did not have any problems after, but maybe that was because the DLO Agent was fully stopped when the change was made and then I rebooted after the change, to force the OS to log in afresh using the new password. I was then able to run the DLO Agent and run backups without having to reconfigure anything in DLO.