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PXE-E74 : Bad or missing PXE menu and/or prompt information AND PXE-E55 : ProxyDHCP service did not reply to the request on port

Zahid_Haseeb
Moderator
Moderator
Partner    VIP    Accredited
 Today i would like to share some information which i had been facing when i was tried to boot my client to restore BMR backup

Environment

Veritas NetbackupOS win2003 R2
Veritas Netbackup Server version is 6.5
Veritas Netbackup Server is also the DHCP Server

Problem

i had been facing some problem when i was tried to boot my client to restore BMR backup

Errors

PXE-E74 : Bad or missing PXE menu and/or prompt information
PXE-E55 : ProxyDHCP service did not reply to the request on port 4011

Work Around

I also tried the below link but i have not found any success. even though the below link is also informative
http://seer.entsupport.symantec.com/docs/309201.htm

Resolution

I remove the SRT and created a new SRT and my problem is resolved

Note:-Also see the PXE related services in the Administrative Tool-->Services, They must be started