Accessing Archive Explorer Thru OWA & Juniper SSL VPN

[awf]

I am having some trouble accessing Archive Explorer through OWA when connecting via a Juniper SSL VPN. I have added the following custom headers in the VPN config, as outlined in this KB and this forum.

• http://*:80/exchange/*
• https://*:443/exchange/*
• http://*:80/enterprisevaultproxy/*
• https://*:443/enterprisevaultproxy/*)

When I login to OWA throught the VPN (using my network credentials - not a token), I see the Archive Explorer and Search Archives buttons in the left navigation pane and I can use the "Search Archives" option to successfully search my archive. I can open the Archive Explorer and expand the first folder so that I can see the Inbox folder, but when I click on it, no messages are displayed. In addition, when I click any of the buttons at the top of the page (Search, Settings, Help) nothing happens. I have tried both IE 6 and IE 7 and have hit the VPN from the inside network as well as outside. When I access OWA directly and bypass the VPN, Archive Explorer works fine. The rest of my config settings are as follows:

• Exchange 2003 (no front-end server)
• Enterprise Vault 2007 (7.5)
• Juniper VPN SA-4000 Version: 6.0R3.1

Any help would be greatly appreciated. Thanks.

[TonySterling]

Maybe you just need the following added?

http://*:80/enterprisevault/*

https://*:443/enterprisevault/*)

Message Edited by Tony Sterling on 03-07-2008 02:43 PM

[awf]

Thanks Tony, but I still have the same problem after adding the two additional URLs.

[Kai_Schröer]

@Everybody:

Has somebody a solution for this problem?

Thanks in advance!

Kai

[TonySterling · Accepted solution]

There is this technote but it looks like the above advice.

Document ID: 290827
http://support.veritas.com/docs/290827 E-Mail this document to a colleague

Enterprise Vault Outlook Web Access (OWA) buttons do not display when connecting through a Juniper Networks secure access solution

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Details:
Overview:
When a user connects through a Juniper Networks secure access solution with web caching enabled the Enterprise Vault OWA buttons do not display.  A custom header has to be created within the admin console of the Juniper Networks secure access solution to allow custom headers for the resource.


Resolution:
Create a custom header resource policy within the admin console on the Juniper Networks secure access solution.

Create a Web custom header policy:
(Resource Policies > Web > Rewriting > Custom Headers):

Resource:
<http://*/exchange/*>
<https://*/exchange/*>

Action: Allow Custom Headers


More information can be found in the link below on the Juniper Networks site "Creating a custom header resource policy" page.

 http://kb.juniper.net/kb/documents/public/IVE/SA-SM-Admin-Help/chapWebRewriting-38.html