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Archive Task Failing on enabling a mailbox

Andrew_Neale
Level 4
Just created a new Archive task to a different server in the same domain as the Exchange server it's connecting to and followed the detailed permissions required for Exchange 2007.
I've recently upgraded to 7.5 SP5 from SP3 with a few minor issues but nothing serious.
However, on trying to enable a test mailbox on the new server I get the following error in the event log "

An exception occurred in routine CArchivingAgentQueue::EnableMailbox

With the dialogue box saying "Error: Success" (ironic that one!)

Anyone with any ideas? I've done the obvious re-sync etc etc
4 REPLIES 4

MichelZ
Level 6
Partner Accredited Certified
Sounds like: http://seer.entsupport.symantec.com/docs/308053.htm Cheers

cloudficient - EV Migration, creators of EVComplete.

Andrew_Neale
Level 4
 In this instance the account that the Archiving task is running as has full rights.
The service account is actually running as a different user as it's connecting to the 'older' domain for migration purposes.

MichelZ
Level 6
Partner Accredited Certified
Send-as/Receive-as is usually not included in "Full Rights". I really urge you to double-check it: http://seer.entsupport.symantec.com/docs/292369.htm

cloudficient - EV Migration, creators of EVComplete.

Andrew_Neale
Level 4

Send-as/Receive-as is usually not included in "Full Rights".
I really urge you to double-check it:
http://seer.entsupport.symantec.com/docs/292369.htm


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C
hecked and double checked, both the service account and account running the task have send/receive as permissions at Org level. 
Still the same