Hi experts,
We have deployed EV 6 SP2 and are about to proceed into Pilot phase. However, I am having an issue with client side PST migration.
I enabled my own account as an example, and received the PST migration notification e-mail.
A couple of PST's on my C drive (which I didn't know existed!) have migrated themselves, but the PST's on my home drive (network share) have not.
I believe my client is SP2 also (it was packaged into SMS by our head office overseas) - in the EV information it says EV is 600020000. Interestingly, under user details it has User Mailbox - Error getting the MAPI Property - ref: 8004010f, and the Site Id also shows error - ref: 8004010f.
The contents of the client log are (after a couple of restarts of Outlook):
21/07/2006 02:19:07.182: Log file created (level 1).
21/07/2006 02:19:07.184: PST profile entry for - G:\NewBuild\Outlook\archive2004.pst, will not be removed (File Attribs 0x00000020)
21/07/2006 02:19:07.187: PST profile entry for - G:\NewBuild\Outlook\Archive2005.pst, will not be removed (File Attribs 0x00000020)
21/07/2006 02:19:07.190: PST profile entry for - G:\NewBuild\Outlook\DiscussionGroup2005.pst, will not be removed (File Attribs 0x00000020)
21/07/2006 02:19:07.194: PST profile entry for - G:\NewBuild\Outlook\Currentarchive.pst, will not be removed (File Attribs 0x00000020)
21/07/2006 02:19:07.197: PST profile entry for - G:\NewBuild\Outlook\CurrentYear.pst, will not be removed (File Attribs 0x00000020)
21/07/2006 02:19:07.199: PST profile entry for - G:\NewBuild\Outlook\Projects.pst, will not be removed (File Attribs 0x00000020)
21/07/2006 02:19:07.281:
21/07/2006 02:19:07.393: Outlook cached Exchange mode detected
21/07/2006 02:19:07.397:
21/07/2006 02:19:07.397: Environment:
21/07/2006 02:19:07.397: Enterprise Vault Client 6.0.2.7791.0 (Full)
21/07/2006 02:19:07.397: Microsoft Windows XP Professional Service Pack 2 (Build 2600)
21/07/2006 02:19:07.397: Microsoft Outlook 2003
21/07/2006 02:19:07.397:
21/07/2006 02:19:07.398: Microsoft Internet Explorer 6.0.2900.2180
21/07/2006 02:19:07.398:
21/07/2006 02:19:07.398: Contents of Desktop Settings:
21/07/2006 02:19:07.398: ;SERVER; = ExchangeServerName
21/07/2006 02:19:07.398: ARCHIVEBTNVISIBLE = 0
21/07/2006 02:19:07.398: ARCHIVEEXPLORERBTNVISIBLE = 1
21/07/2006 02:19:07.398: DEFAULTARCHIVEID = 19F85FB316951394A9670C135906485D31110000VAULT
21/07/2006 02:19:07.399: DEFAULTDOUBLECLICKVIEW = 0
21/07/2006 02:19:07.399: DEFAULTRETENTIONCATEGORYID = 10C308E098C7D6044830C10EE34544AA31b10000VAULT
21/07/2006 02:19:07.399: DEFAULTWEBAPPURL = http://EVAULT/EnterpriseVault
21/07/2006 02:19:07.399: DELETEBTNVISIBLE = 0
21/07/2006 02:19:07.399: INACTIVITYPERIOD = 2
21/07/2006 02:19:07.400: INACTIVITYPERIODUNITS = 2
21/07/2006 02:19:07.400: LARGEITEMSSIZEKB = 10240
21/07/2006 02:19:07.400: MAILBOXDN = OrgName\Mailbox
21/07/2006 02:19:07.400: MAILBOXSTATE = 1
21/07/2006 02:19:07.400: MARKPSTS = 1
21/07/2006 02:19:07.400: MESSAGEPROPERTIESVISIBLE = 0
21/07/2006 02:19:07.400: MINAGEPERIOD = 2
21/07/2006 02:19:07.401: MINAGEPERIODUNITS = 2
21/07/2006 02:19:07.401: NOPSTDEPENDENCY = 1
21/07/2006 02:19:07.401: OVDOWNLOADFOLDERBTNVISIBLE = 0
21/07/2006 02:19:07.401: OVOPTIONSVISIBLE = 0
21/07/2006 02:19:07.401: OVPRIORITIZEDOWNLOADBTNVISIBLE = 0
21/07/2006 02:19:07.401: OWAWEBAPPURL = http://EVAULT/EnterpriseVault
21/07/2006 02:19:07.402: PFINACTIVITYPERIOD = 6
21/07/2006 02:19:07.402: PFINACTIVITYPERIODUNITS = 2
21/07/2006 02:19:07.402: PFLARGEITEMSSIZEKB = 10240
21/07/2006 02:19:07.402: PFMINAGEPERIOD = 2
21/07/2006 02:19:07.402: PFMINAGEPERIODUNITS = 1
21/07/2006 02:19:07.403: PFUSELARGEITEMSSIZE = 0
21/07/2006 02:19:07.403: POLICYENTRYID = 1967709BB1FA68E4CBC595F61045DC8B71012700VAULT
21/07/2006 02:19:07.403: PSTIMPORTENABLED = 1
21/07/2006 02:19:07.403: PSTPOLICYENTRYID = 1459CBB32FCF5E44596FBAB8996ED96F31012700VAULT
21/07/2006 02:19:07.403: REMOVEPSTENTRIES = 7
21/07/2006 02:19:07.403: SERVERVERSION = 6.02
21/07/2006 02:19:07.404: SITEENTRYID = 16FF7FEF785703243AC65C8136CC4E69A1d10000VAULT
21/07/2006 02:19:07.404: SYSTEMMAILBOX = VaultMailbox
21/07/2006 02:19:07.404: USEINACTIVITYPERIOD = 1
21/07/2006 02:19:07.404: USELARGEITEMSSIZE = 0
21/07/2006 02:19:07.404: USERSCANDELETEITEMS = 0
21/07/2006 02:19:07.404:
21/07/2006 02:19:07.425: Mailbox contains structured archives.
21/07/2006 02:19:07.425:
21/07/2006 02:19:07.452: Unable to add/remove Outlook ForceFormReload registry key fix for Outlook: 0x80070005
21/07/2006 02:19:07.454: Enabled: false
21/07/2006 02:19:07.478:
21/07/2006 02:19:07.478: PST Importer started.
21/07/2006 02:19:07.478:
21/07/2006 02:19:07.718: Found 'DEFAULTARCHIVEID' from DesktopSettings '19F85FB316951394A9670C135906485D31110000VAULT'
21/07/2006 02:19:20.519: Exchange connection state: 9
21/07/2006 02:20:10.260: HttpQueryInfo text is 'OK' status code is '200'
21/07/2006 02:20:10.313: HttpQueryInfo text is 'OK' status code is '200'
21/07/2006 02:20:10.314: PSTIncludeDeletedItems = 1
21/07/2006 02:20:10.315: PSTExpandOfflineVault = 0
21/07/2006 02:20:10.315: PSTSearchRestricted = 0
21/07/2006 02:20:10.315: PSTIncludeShortcuts = 1
21/07/2006 02:20:10.315: PSTMaxPSTChunkSize = 10000
21/07/2006 02:20:10.315: MaxPSTPasswordRetries = 3
21/07/2006 02:35:17.650: Exchange connection state: 9
21/07/2006 02:47:33.454: Exchange connection state: 9
There seems to be no activity on the EV server for over 30 minutes since I restart the PST migrator task.
I thought the PST on Network drive issue is resoved with SP2?
thanks for any guidance
dave