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Delete Items Keep Re-appearing

PATRICK_Kitchen
Level 6
I have one user that is delete items from the vault within archive explorer - when she leave Archive Explorer there are no mails in a directory - when she goes back to that directory all the emails have re-appeared.
 
Help please
1 REPLY 1

andra_christie
Level 6
Employee Accredited
The archive explorer refresh rate is 24 hours which is why those items that are deleted will disappear the next day usually. But you can force that by right clicking within the folder pane on the right hand side and hitting refresh...no need to restart the storage service.