Different policy for 1 mailbox

[Roy_de_Jager]

Hi,

I want for 1 mailbox a different policy, i made already the policy and i don't know how to apply this policy to the mailbox.

I tryed with a second target, but the mailbox is already in the other target (and cannot be removed)

we use ent. vault 7.5

[GertjanA]

You have to make a new provisioning group, put that mailbox in that group, assign the different policy. Make sure to set that provisioning group as 1st group to be executed. (rightclick provisioning groups, order)

Run provisioning, when finished, sync that 1 mailbox (from the task-properties, tab Synchronisation)

[Manofmilk]

How are you applying your current policy to the mailbox (by OU, Group membership etc)?

Check this: https://www-secure.symantec.com/connect/articles/enterprise-vault-granular-provisioning-best-practic...

[Roy_de_Jager]

We are using ou for assignment.
the special mailbox is also in this ou.

[Wayne_Humphrey · Accepted solution]

1) Create new Policys

2) Create New Provisioning Group

3) Assighn Policys to Provisioning Group

4) Assighn User to Provisioning Group

5) Syncronise that user

Done

[Roy_de_Jager]

In the provisioning task repot i get the following.

Mailbox already updated by provisioning group member "Name of the old one"

And Wayne, i think that a newer version of EV.

And GertJan, i can't change the order, i don't see order or rank in the menu.
and rank is displayed in the list

[Wayne_Humphrey]

Move the single user provisioning group above all others, does not matter that you on 7.5  

your single user Prov Group is bellow the old one, and your user is in the old one to... so place your new group on top of the old one :)

[Roy_de_Jager]

Thanks that fixed it.

[GertjanA]

Hi Roy,

Can you please mark one as solution?

Thanks, and good luck!