Disabled/Deleted accounts - best practice?

[Brian_Spooner]

We're trying to figure out how we want to handle disabled or deleted accounts after users leave the organization. How are other EV Admins handling this?

If the account is disabled, EV would be unable to access the mailbox to archive it....and if the accounts deleted, who would be the owner account of the orphaned mailbox?

[bob_cratchet]

Hi.

Tere is a Technote on how to immediately archive a single users mailbox.

http://support.veritas.com/docs/275804

Then you could just delete or disable the mailbox in Exchange..

[Martin_Widemann]

Hi Brian,

first you should archive all Items that should be in the archive from the users Mailbox as mentioned in the Tech Note posted in this Thread.

Now change the permissions of the Vault before deleting the User (maybe give them to the VSA or an extra account, because you got an Error Message when try this after the deletion of the User.

Then you can delete the User and his mailbox. If you deleted the User before changed the permissions you can use a EVPM Script to ZAP all permissions of this Vault and the assign them new over the Admin Console.

Now the User is deleted in AD and the permisions are set to another account. Thats it.

Martin

[Alan_M]

Another possibility is to apply this hotfix assuming Exch 2k3 and SP2 so that a disabled account does not have the impact you describe.

http://support.microsoft.com/kb/916783/en-us