one of our customers will discontinue our services, so we want to export their archives to their original mailboxes.
So I started test exports for roughly 8 users. The process correctly places the orgininal items in the correct subfolder, it replaces all the shortcuts, BUT... not only by one rather than two items!
I followed these instructions...
and in advance I disabled the users for archiving at least one night before.
Just as a hint, for sure I know the possibility to delete the shortcuts in the Outlook mailbox by searching for the message class.
But this is not a fluent process as we are talking here about 1000 users.
Any idea how this can happen?
Yes, but not comprehensively. The article mentions that sometimes a shortcut is not deleted and addtionaly the orgininal item is placed in the mailbox.
In my case the shortcut is deleted always and I receive two full mail items which will double the size.
And this does not occur sometimes, but for each single item.