04-25-2024 07:28 PM
Does anyone installed EV 15.0 facing indexing startup issue
event 41293
An unexpected error has occurred.
Error Summary: Indexing Service start up error
Error Details: Indexing Service child process EVIndexingEngineElasticsearch failed to start within the timeout period
Reference: ServiceBaseEx::Run
Stack Trace: at KVS.EnterpriseVault.ProcessManagement.ChildProcessManager.StartChildProcesses()
at Symantec.EnterpriseVault.Indexing.Admin.StateManager.StartChildProcesses()
at Symantec.EnterpriseVault.Indexing.Admin.IndexAdminService.OnPerformStartup(Boolean HotRestart)
at KVS.EnterpriseVault.Common.ServiceBaseEx.Run()
Solved! Go to Solution.
04-29-2024 05:38 AM
Hi All issue was solved after i applied this KB
04-25-2024 11:13 PM
04-27-2024 09:29 PM
Hi @Tonaco_pt ,
thanks for your comment i tried everything, do you think that i go through with opening a case
04-28-2024 04:55 AM
is this a new setup/entvironment?if yes, was the installation successful?
did you try to reset the Indexing ?
what is the Dtrace is showing you?
if you have active support, you should register a ticket with support/
Please do share your solution here if you fixed the issue.
04-29-2024 05:38 AM
Hi All issue was solved after i applied this KB
04-29-2024 05:58 AM
Hi MorsiSaeed,
Please explain.
What I understood was:
You had an issue with Enterprise Vault 15.0 and the soluctions was to install a Maintenance Release for Enterprise Vault 14.3.
04-29-2024 11:14 PM
Hi @Tonaco_pt ,
issue was solved after i added the timeout values not installing any maintenance releases.
04-29-2024 11:39 PM