EV - Separate folder / mailbox for vault

[Carlos_Castro]

Hi everyone!

I installed and configured Enterprise vault 10, and I'm using outlook plugin over Outlook 2007 on my test clients.

Currently, the archived emails stay in the same folder (inbox, or sent items for example). I would like to configure EV to look like the following picture in my clients

http://blog.piservices.fr/image.axd?picture=image_165.png

So that everything that is on EV is on a separate folder. Any clues of how to do this?

Thanks in advance for your answers!

Carlos

[LCT]

You can create a separate folder called Archive Folder and then add all the messages to that folder then run EVPM script to only archive that folder within your mailbox.

Take a look at this:

https://www-secure.symantec.com/connect/forums/using-evpm-create-folders-under-archive-root-folder

Is this what you are after?

[JesusWept3 · Accepted solution]

The picture you're referring to shows Virtual Vault
http://www.symantec.com/business/support/index?page=content&id=TECH124851

[Carlos_Castro]

Ok, so I should configure virtual vault then I guess - I'll give it a try then!

[JesusWept3]

in my opinion its the best thing about EV at the moment, from an end user perspective especially

[Carlos_Castro]

Great, thanks for the info JesusWept3. If I understand correctly, Virtual Vault is an adition to EV and the outlook plugin right? Or it is a replacement? 

[TonySterling]

It is part of EV and controlled in the Desktop Policy.

[JesusWept3]

actually it is an addition to the plug in from EV8 SP3+ as  well as the desktop policies

[Rob_Wilcox1]

Stepping back to your original question, about archived emails staying in the same folder as the original...

If you configure Virtual Vault .. that's the first step .. and then configuring mailbox archiving policies to NOT create a shortcut to archived items.. then that's the 'full picture'.

It should be noted that it can be 'odd' for users though sometimes :

* If using quota based archiving quite recent messages can sometimes 'disappear' from a folder -- they have been archived, and without shortcuts it means that they are accessible in Virtual Vault.

* If a user manually archives an item, it 'just disappears' .. for the same reason as above.

* Virtual Vault is only available in Outlook.  If you have Mac, or OWA users then they're not going to be able to access the items that way (they'll have to use search, or archive explorer)

[Carlos_Castro]

Hi, thanks for your answers!

Rob, then you say that I should configure NOT to create a shortcut to archived items, that means that the message content will be stored in the client? Or (as Virtual Vault 's name suggests) will they be in the server but appear to be in the client?

Are the emails present in the outlook *.ost data file, as in the case when Virtual vault is not activated? And one last question, if I inspect the virtual vault messages with outlookSpy or with a custom plugin in c#, what will be their class? It won't be IPM.Note.EnterpriseVault.Shortcut, right?

Thanks, have a nice day!

[JesusWept3]

Dont use a custom plug in with virtual vault  as it will most likely end up just causing errors, especially if it attempts to delete stuff

[Carlos_Castro]

The plug in wouldn't be invasive - anyway, for now I'm just trying to understand how it works, I may not need a plugin.

[Rob_Wilcox1]

All archived content is stored on the server.

They will appear in the client, via Virtual Vault, which is a message store provider - as JW3 says - don't mess with it !

The mails will be present in the MDC file.. and in .DB files depending on your content strategy.  These are 'just' PST files, but shouldn't be interacted with directly.

I think the items in Virtual Vault will show as their original message class.  (Checked = they are)

What are you trying to do?  It sounds like you are not really familar with EV, or with C#/Outlook Addin type programming?  It might be better for you to describe your requirements to an EV partner, like QUADROtech, who are keen on producing tools.

[Carlos_Castro]

Thanks for the info guys! I think that I've got all I need.

I'm new to EV and outlook Addin development - basically I'm making tests with EV to add EV support to a security appliance that tracks information flows. Because of that, I need to know then a message has been archived and, of course, which message was archived. I didn't include this information in order to make the question as simple as possible.