Hey everyone! So...I recently upgraded from 9.0.2 to 10 and am now having in issue with the Mobile Search component. I have configured the Mobile Search installation for a Blackberry environment (basic auth over ssl). I get the basic authentication prompt, login successfully, brings me to the search page ok. When I then click the search button I get the following message (Access is denied. (0x80070005). The mobile search troubleshooting documentation is no help on this...I am able to search with the regular Enterprise Vault web search just fine. Logs on the mobile search server are ok (also has Discovery Accelerator 10 on it), but the logs on the the Enterprise Vault server show the following: Warning Event, Source=Enterprise Vault, Event ID=7263, Task Category=Index Server
Search request refused because the user does not have sufficient permissions to search any folder in the archive.
User: MyNETBIOSDomain\MyWebServer$
Required Permissions: Read
Archive: John Doe
Archive Id: 183CCEDECB2F48A468AF205D8DD4F682F1110000CompanyEV
For more information, see Help and Support Center at http://evevent.symantec.com/rosetta/showevent.asp?EvtID=7263
It appears to be trying to authenticate to the archive use the Mobile Search servers machine account and not properly passing through the authenticated users credentials. Any ideas? Does anyone have EV10 mobile search working successfully? I have uninstalled Mobile Search many times and verified it removed the app dir, web app and app pool.
Environment:
Enterprise Vault Server (10.0.0.1316): Windows 2008 R2
Web server (Discovery Accelerator 10/Mobile Search 10 installed): Windows 2008 R2 SP1, Mobile Search installed in "Blackberry Mode"
