Enterprise Vault 10 Server Settings Migration Wizard?

[K_G]

hi,

before this wizard,when we want to change EV server HW ,we used DR senarios and this TN.

http://www.symantec.com/business/support/index?page=content&id=TECH55377

i read the this wizard document,i have some questions;

source server will be 9.01 or greater.

*target server should have also ev binaries? ev 9 or 10? how i will install this server using same host name ,ip,sql server  vs... i  confused...

*if i have 10 tb archived data what will be the import and export time? ( for example; move archive is too slow for migration)

*all of the migrated items will be generated again?i will mount SAN drives to target new evserver?

*server name will be different evserver 1 and evserver2 , i will create different dns alias for them?

thanks...

[K_G]

there is no cluster but,dtrace has error related vith cluster???

DTrace trace log for server: EVSRV01.companynet.local

[Opened: 2011/08/09 14:31:48]

Windows version: 6.1.7601

Time zone: GTB Daylight Time

Time difference to UTC: +3:00

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Enabled Trace options

Id    Name                             Detail     Include Events

79  - ServerMigration                  Verbose    Yes         

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Display Filter:

  Include strings:

    EV-

    EV:

    EV~

  Exclude strings:

    CMMStream

    DBFramework

    DirectoryConnection

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Current File Rollover Settings: 100Mb

-----

Running in Terminal Services session...

  Monitoring debug output from processes running in the console session

  Monitoring debug output from processes running in the current Terminal Services session

1 14:31:54.500 [936] (ServerMigration) <10236> EV:L [EVSM] TaskExecution.LogTaskStatus Task "Check if Enterprise Vault core services are installed." Started

2 14:31:54.500 [936] (ServerMigration) <10236> EV:L [EVSM] TaskExecution.LogTaskStatus Task "Check if Enterprise Vault core services are installed." Completed

3 14:31:54.500 [936] (ServerMigration) <10236> EV:L [EVSM] TaskExecution.LogTaskStatus Task "Check Enterprise Vault version." Started

4 14:31:54.516 [936] (ServerMigration) <10236> EV:L [EVSM] EVPreReqChecks.DoVersionCheck Enterprise Vault Version is 9.0.2.1061

5 14:31:54.516 [936] (ServerMigration) <10236> EV:L [EVSM] EVPreReqChecks.DoVersionCheck Enterprise Vault Version check passed

6 14:31:54.516 [936] (ServerMigration) <10236> EV:L [EVSM] TaskExecution.LogTaskStatus Task "Check Enterprise Vault version." Completed

7 14:31:54.516 [936] (ServerMigration) <10236> EV:L [EVSM] EVPreReqChecks.DoEVConfiguredCheck Enterprise Vault core services configured

8 14:31:54.516 [936] (ServerMigration) <10236> EV:L [EVSM] TaskExecution.LogTaskStatus Task "Check if Vault Service Account is configured" Started

9 14:31:54.953 [936] (ServerMigration) <10236> EV:L [EVSM] EVPreReqChecks.DoVSAAccountCheck Can get VSA account from EV services

10 14:31:54.953 [936] (ServerMigration) <10236> EV:L [EVSM] TaskExecution.LogTaskStatus Task "Check if Vault Service Account is configured" Completed

11 14:31:54.953 [936] (ServerMigration) <10236> EV:L [EVSM] EVPreReqChecks.DoChecks returning mode Export

12 14:31:54.969 [936] (ServerMigration) <8844> EV:M CVCSClusterManager::CVCSClusterManager()

13 14:31:54.969 [936] (ServerMigration) <8844> EV:L {CMSCSClusterManager::CMSCSClusterManager()} (Entry)

14 14:31:54.969 [936] (ServerMigration) <8844> EV:L {CMSCSClusterManager::CMSCSClusterManager()} (Exit)

15 14:31:54.969 [936] (ServerMigration) <8844> EV:M CClusterConfiguration::ClusterSoftwareAvailable: Entering...

16 14:31:54.969 [936] (ServerMigration) <8844> EV:M CClusterConfiguration::GetMSCSVersionInfo() - OpenCluster failed [1060]

17 14:31:54.969 [936] (ServerMigration) <8844> EV:M CClusterConfiguration::ClusterSoftwareAvailable - MSCS Failed to get version information

18 14:31:54.969 [936] (ServerMigration) <8844> EV:M CClusterConfiguration::ClusterSoftwareAvailable - Using cluster software type [None] [0]

19 14:31:54.984 [936] (ServerMigration) <8844> EV:H [EVSM] EVCluster.Initialise Cluster Software Not available

20 14:31:54.984 [936] (ServerMigration) <8844> EV:H [EVSM] EVCluster..ctor EVCluster: mode NONE| node | group None

21 14:31:57.016 [936] (ServerMigration) <8844> EV:M [EVSM] VSAAccount.RunningAsVSA current logon user: companyNET\evadmin

22 14:31:58.469 [936] (ServerMigration) <8844> EV:M [EVSM] VSAAccount.RunningAsVSA current logon user: companyNET\evadmin

23 14:31:59.250 [936] (ServerMigration) <8844> EV:M [EVSM] VSAAccount.RunningAsVSA current logon user: companyNET\evadmin

24 14:31:59.266 [936] (ServerMigration) <8844> EV:H [EVSM] EVDirectory.CreateConnectionString Connection string created: [Data Source=AYG01EVDBSRV01;Database=EnterpriseVaultDirectory;Integrated Security=sspi]

25 14:31:59.328 [936] (ServerMigration) <8844> EV:H [EVSM] EVComputerEntry.GetComputerEntryBasedOnServiceEntryID SQL Query SELECT ce.ComputerEntryID, ce.ComputerName, ce.ComputerNameAlternate, ce.ComputerRootPath FROM ComputerEntry ce LEFT JOIN StorageServiceEntry sse ON ce.ComputerEntryID = sse.ComputerEntryID LEFT JOIN IndexingServiceEntry ise ON ce.ComputerEntryID = ise.ComputerEntryID LEFT JOIN TaskControllerServiceEntry tcse ON ce.ComputerEntryId = tcse.ComputerEntryID LEFT JOIN ShoppingServiceEntry shop ON ce.ComputerEntryID = shop.ComputerEntryID WHERE sse.ServiceEntryId = @serviceEntryID OR ise.ServiceEntryId = @serviceEntryID OR tcse.ServiceEntryId = @serviceEntryID OR shop.ServiceEntryId = @serviceEntryID

26 14:31:59.344 [936] (ServerMigration) <8844> EV:H [EVSM] DTraceHelper.LogDTrace User selected mode has thrown a critical exception and migration wizard can no longer execute. Exception: System.InvalidOperationException: Invalid attempt to read when no data is present.|   at System.Data.SqlClient.SqlDataReader.GetValue(Int32 i)|   at System.Data.SqlClient.SqlDataReader.get_Item(String name)|   at KVS.EnterpriseVault.ServerMigrationLib.EVComputerEntry.GetComputerEntryBasedOnServiceEntryID(String serviceEntryID, String connectionString)|   at KVS.EnterpriseVault.ServerMigrationLib.EVDirectory.GetLocalMachineComputerEntry()|   at KVS.EnterpriseVault.ServerMigrationLib.EVDirectory.Init(String siteEntryID, String vaultAlias)|   at KVS.EnterpriseVault.ServerMigrationLib.EVDirectory..ctor(String siteEntryID, String sqlServer)|   at KVS.EnterpriseVault.ServerMigrationLib.EVServerSettings.LoadFromServer(EVCluster cluster)|   at KVS.EnterpriseVault.ServerMigrationLib.EVServerConfig.LoadFromServer(EVCluster cluster)|   at KVS.EnterpriseVault.ServerMigrationLib.EVServerExport.LoadServerConfig()|   at KVS.EnterpriseVault.ServerMigrationLib.EVServerExport.GetServerList(Boolean Reload)|   at KVS.EnterpriseVault.ServerMigration.Controls.Export.CtrlExportServerMigrationSummary.InitializeControls()|   at KVS.EnterpriseVault.ServerMigration.Controls.Export.CtrlExportServerMigrationSummary.CtrlExportServerMigrationSummary_Enter(Object sender, EventArgs e)|   at System.Windows.Forms.Control.OnEnter(EventArgs e)|   at System.Windows.Forms.Control.NotifyEnter()|   at System.Windows.Forms.ContainerControl.UpdateFocusedControl()

27 14:32:03.219 [936] (ServerMigration) <8844> EV:L {CMSCSClusterManager::~CMSCSClusterManager()} (Entry)

28 14:32:03.219 [936] (ServerMigration) <8844> EV:L {CMSCSClusterManager::~CMSCSClusterManager()} (Exit)

29 14:32:03.219 [936] (ServerMigration) <8844> EV:M CVCSClusterManager::~CVCSClusterManager()

[Nathan_Clark_2 · Accepted solution]

Its failing because the query is unable to resolve a ComputerEntry that matches this machine, as per the previous SQL statement.  The Vault machine that is being exported, which of the following services does it have installed; Storage, Indexing, TaskController, Shopping?

Can we also get a dump of each of the tables mentioned [ComputerEntry, StorageServiceEntry, IndexingServiceEntry, TaskControllerServiceEntry, ShoppingServiceEntry], they should only hold a few rows.

Send to nathan_clark@symantec.com if you wish, have you got a case logged?

[K_G]

no these are production environment,all of the services are running.

this is by chance,i tried 2 different environment and get same result?

 i send an email about sql tables to you.

thanks...