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Exclude Inbox from archiving
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03-11-2008 08:36 AM
I am trying to create a policy that excludes the Inbox folder from being archived. I believe the best way to do it is to use Policy Manager. When I attempt to run the command, I get the following error...."error creating privileged mapi session" Can anyone help me with this?
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03-12-2008 05:48 AM
Dennis
Could you post your EVPM Script?
Are you logged in with the Service Account?
Cheers
Michel
Could you post your EVPM Script?
Are you logged in with the Service Account?
Cheers
Michel
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03-12-2008 06:15 AM
Thanks for your reply. I am logged in as the service account. I am not sure that the script is the problem because I get the same error when I run the EVPM command and tell it to run a script that doesn't exist. Here is the contents of my script....
[Directory]
DirectoryComputerName = EVAULT
SiteName = SS Vault
[Mailbox]
DistinguishedName = /o=Exchange/ou=First Administrative Group/cn=Recipients/cn=pgarre
LDAPquery = /o=Exchange/ou=First Administrative
Group/cn=Recipients/cn=pgarre
(This section allows the user to distinguish which mailbox this script will run under. ALL will run all mailboxes on the Exchange server. This can also be performed by using the distinguished name,
or un-rem the LDAPquery section and go by any type of LDAP query.)
[Folder]
Name = Inbox
Filtername = DoNotArchive
OverrideArchiveLocks = True
[Directory]
DirectoryComputerName = EVAULT
SiteName = SS Vault
[Mailbox]
DistinguishedName = /o=Exchange/ou=First Administrative Group/cn=Recipients/cn=pgarre
LDAPquery = /o=Exchange/ou=First Administrative
Group/cn=Recipients/cn=pgarre
(This section allows the user to distinguish which mailbox this script will run under. ALL will run all mailboxes on the Exchange server. This can also be performed by using the distinguished name,
or un-rem the LDAPquery section and go by any type of LDAP query.)
[Folder]
Name = Inbox
Filtername = DoNotArchive
OverrideArchiveLocks = True
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03-14-2008 04:36 PM
The past of your EVPM script has this in it, it should not be there as this is explaining what you put here -
LDAPquery = /o=Exchange/ou=First Administrative
Group/cn=Recipients/cn=pgarre
(This section allows the user to distinguish which mailbox this script will run under. ALL will run all mailboxes on the Exchange server. This can also be performed by using the distinguished name,
or un-rem the LDAPquery section and go by any type of LDAP query.)
Try the following :-
[Directory]
DirectoryComputerName = EVAULT
SiteName = SS Vault
[Mailbox]
DistinguishedName = /o=Exchange/ou=First Administrative Group/cn=Recipients/cn=pgarre
[Folder]
Name = Inbox
Filtername = DoNotArchive
OverrideArchiveLocks = True
Regards,
Mark
LDAPquery = /o=Exchange/ou=First Administrative
Group/cn=Recipients/cn=pgarre
(This section allows the user to distinguish which mailbox this script will run under. ALL will run all mailboxes on the Exchange server. This can also be performed by using the distinguished name,
or un-rem the LDAPquery section and go by any type of LDAP query.)
Try the following :-
[Directory]
DirectoryComputerName = EVAULT
SiteName = SS Vault
[Mailbox]
DistinguishedName = /o=Exchange/ou=First Administrative Group/cn=Recipients/cn=pgarre
[Folder]
Name = Inbox
Filtername = DoNotArchive
OverrideArchiveLocks = True
Regards,
Mark
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03-14-2008 04:45 PM
Thanks for your response. Unfortunately, that didn't fix it. I am still getting the same error.
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03-14-2008 04:50 PM
Try this technote - http://support.veritas.com/docs/278522
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03-14-2008 04:52 PM
I saw that, but it looks like it only applies to version 6 and earlier?
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03-14-2008 04:55 PM
No, EVPM still uses the same processes - verify what you are entering against the technote. I know the SQL tables have changed in later versions, but I think that query should work. You can just open the ArchiveRetrievalTask table and view the system mailbox entry........
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03-14-2008 05:02 PM
Now we're getting somewhere! The entry for SystemMailbox is EVMailbox:nvarchar(255). I assume this is wrong? How do I change it?
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03-14-2008 05:06 PM
Look thru this technote, it's not the same problem but the way to change the system mailboxes is show....http://support.veritas.com/docs/281739
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03-14-2008 05:42 PM
I don't suppose you have a doc that shows hot to do it SQL 2005, do you? I think the data may have been correct. The account that should be the system mailbox is entvault. SQL shows that as the system mailbox. Does it matter that it's not in the smtp:entvault@mydomain.com format? i tried to change it to that, but it wouldn't accept the change.
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03-14-2008 05:46 PM
if it's just entvault then that should be ok, it's normally created when u install the product.
in 2005 are you getting a ! ? if so just hit return and click into another data box - u should be able to change it.........its worth having the smtp address, this can help with other issues
in 2005 are you getting a ! ? if so just hit return and click into another data box - u should be able to change it.........its worth having the smtp address, this can help with other issues
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03-14-2008 06:01 PM
I was getting the ! and hitting enter enabled me to save the smtp address. That's the good news....the bad news is that it didn't fix the problem.
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03-14-2008 06:16 PM
There is a corresponding error in the Event Viewer everytime I try to run the EVPM.....
Event ID 2776
An exception occurred in routine
CMAPISession::CloseMapiSession
Event ID 2776
An exception occurred in routine
CMAPISession::CloseMapiSession
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03-14-2008 06:23 PM
run dtrace - http://support.veritas.com/docs/276120
output to a log file and record in verbose mode
DirectoryService
EVPM
paste the log here
output to a log file and record in verbose mode
DirectoryService
EVPM
paste the log here
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03-14-2008 06:27 PM
Error Creating Privileged MAPI Connection
When an EVPM script is executed a connection is made to the Enterprise Vault System Mailbox and if this fails then a MAPI error will be returned
Common reasons for this failure are:
– The mailbox is not available
– The account you are running EVPM under does not have sufficient permissions to access the Exchange Server
– The alias specified in the command line is not "unique enough"
- You do not have to specify the Enterprise Vault System Mailbox
– Any non-hidden mailbox will work, provided the account you are running EVPM under has full control over it
When an EVPM script is executed a connection is made to the Enterprise Vault System Mailbox and if this fails then a MAPI error will be returned
Common reasons for this failure are:
– The mailbox is not available
– The account you are running EVPM under does not have sufficient permissions to access the Exchange Server
– The alias specified in the command line is not "unique enough"
- You do not have to specify the Enterprise Vault System Mailbox
– Any non-hidden mailbox will work, provided the account you are running EVPM under has full control over it
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03-14-2008 06:58 PM
DTrace trace log
[Opened: 2008/03/14 21:53:37]
Enabled Trace options
Id Name Detail Include Events
14 - DirectoryService Verbose Yes
34 - EVPM Verbose Yes
-----
Display Filter:
Include strings:
EV-
EV:
EV~
Exclude strings:
CMMStream
DBFramework
DirectoryConnection
-----
Running in Terminal Services session...
Monitoring debug output from processes running in the console session
Monitoring debug output from processes running in the current Terminal Services session
1 21:53:46.834 [260] (DirectoryService) <4320> EV:M CMonitorAzStore::DownloadAuthorizationStoreIfNecessary
2 21:53:46.866 [260] (DirectoryService) <4320> EV:M DirectoryService: ADO: SELECT AzStoreIndex,AzStoreVersion FROM DirectoryEntry |
3 21:53:46.881 [260] (DirectoryService) <4320> EV:M CMonitorAzStore::DownloadAuthorizationStoreIfNecessary : Current store version: 3, Required version: 3, Current store index: 3, Last downloaded index: 3
4 21:53:46.897 [260] (DirectoryService) <4320> EV:M CMonitorAzStore::ThreadRoutine - Waiting for 60 seconds or until service exits.
5 21:54:01.896 [260] (DirectoryService) <4348> EV:M DirectoryService: ADO: SELECT ComputerEntryId,ComputerName,ComputerRootPath,ComputerSiteEntryId,ComputerAdminNote,VaultSoftwareVersion,ComputerNameAlternate,FileServerManagementUrn,SvcNamesUpgradeState,CacheLocation,CacheSize,DefVaultStoreEntryId,DefIndexingServiceEntryId,ManualAdminSecurityDesc FROM ComputerEntry ce WHERE ce.ComputerSiteEntryId = ? ORDER BY ce.ComputerName |
6 21:54:02.756 [260] (DirectoryService) <2528> EV:M DirectoryService: ADO: SELECT fs.FileServerEntryId,fs.SiteEntryId,fs.ComputerEntryId,fs.DnsName,fs.UncName,fs.Archive,fs.BackupMode,fs.PhSvrNumberOfThreads,fs.PhSvrRecallLimitTimeInterval,fs.PhSvrRecallLimitMaxRecalls,fs.PhSvrBypassRecallLimitsForAdmins,fs.FileServerType,fs.FileServerVersion,fs.EnablePlaceHolders,fs.EMCCelDMUser,fs.EMCCelDMPasswd,fs.EMCCelDHSMPortNum,fs.ManualAdminSecurityDesc,fs.DeleteArchivedFile,fs.FBLocalQuarantineLocation,fs.FBExcludeUsersAndGroups,fs.LastUpdatedTime FROM FileServerEntry fs INNER JOIN NetAppPlaceholderComputerEntry naphsco ON fs.FileServerEntryId = naphsco.FileServerEntryId WHERE naphsco.ComputerEntryId = ? |
7 21:54:19.882 [2760] (EVPM) <4448> EV:M CMAPISession::GetMapiSessionFromPool(AdditionalFlags = 0)
8 21:54:19.882 [2760] (EVPM) <4448> EV:M CMAPISession::CreateMapiSession()
9 21:54:19.882 [2760] (EVPM) <4448> EV:M CMAPISession::CMS() - Calling CreateProfileAndSession
10 21:54:19.882 [2760] (EVPM) <4448> EV:M CMailboxHelper::CPAS() - ProfileName=VaultMbxAgent-exchange.syssrcad.syssrc.com-4448-1205546059-0-882-0
11 21:54:19.898 [2760] (EVPM) <4448> EV:M CMailboxHelper::CPAS() - CreateProfile
12 21:54:19.898 [2760] (EVPM) <4448> EV:M CMailboxHelper::CreateProfileAndSession(VaultMbxAgent-exchange.syssrcad.syssrc.com-4448-1205546059-0-882-0) - Profile failed (0x80070057)
13 21:54:19.898 [2760] (EVPM) <4448> EV:M CMAPISession::CMS() - Release Mutex(2)
14 21:54:19.898 [2760] (EVPM) <4448> EV:M CMAPISession::GetMapiSessionFromPool(): Exit status: 0x80070057
15 21:54:19.960 [2760] (EVPM) <4448> EV:M ~EVPM - Successfully processed 0 out of 0 mailboxes
16 21:54:19.960 [2760] (EVPM) <4448> EV:M CMAPISession::ClearProfileCache()
17 21:54:19.960 [2760] (EVPM) <4448> EV:M CMAPISession::CloseMapiSession - Entry
18 21:54:19.976 [2760] (EVPM) <4448> EV:M CMAPISession::CloseMapiSession - [1]
19 21:54:19.976 [2760] (EVPM) <4448> EV:M CMAPISession::CloseMapiSession - [2]
20 21:54:19.976 [2760] (EVPM) <4448> EV:M CMAPISession::CloseMapiSession()->Logoff():
21 21:54:19.976 [2760] (EVPM) <4448> EV:H CMAPISession::CloseMapiSession - Exception Occurred [Extended info not available - Exception handler may not have been setup for this module|hread]
22 21:54:20.054 [2760] (EVPM) <4448> EV~E Event ID: 2776 An exception occurred in routine |CMAPISession::CloseMapiSession | |
**** DTrace exit - log terminated
Registry info
HKEY_LOCAL_MACHINE\SOFTWARE\KVS\Enterprise Vault
Driver (SZ) SQL Server
DriverVersion (SZ) 3.50.0305
ClientAuthenticationWellKnownSids (MULTI_SZ) S-1-1-0,S-1-5-11
SynchroniseFSASharePermissions (DWORD) 1 [0x1]
SiteID (SZ) 1DBE224D432A00849BF98917FC5C120C71d10000ev.syssrc.com
ConvertRTFCoverToText (DWORD) 0 [0x0]
HebrewText (DWORD) 0 [0x0]
HebrewHTML (DWORD) 0 [0x0]
BypassConversions (DWORD) 0 [0x0]
ConvertExcelToText (SZ) 1
ConvertWordToText (SZ) 0
ExcludedFileTypesFromConversion (SZ) .ABS.AIF.AIFC.AIFF.ASF.ASX.AU.AVI.BIN.BMP.BP.C2D.CBT.CCD.CD.CDI.CHM.CIF.CUR.DAT.DAO.DVS.DWI.ENC.EVT.FCD.FDM.FP.GCD.GI.GIF.GTS.HLP.ICO.IMG.ISO.JFI.JFIF.JIF.JPE.JPEG.JPG.JTF.M1V.M2V.M3U.MDF.MDS.MID.MMM.MOD.MODV.MOO.MOOV.MOV.MP2.MPA.MPE.MPEG.MPEGA.MPEGV.MPG.MPM.MPP.MPV.MSO.NRG.OLE.PAB.PDI.PJPEG.PLS.PNG.POI.PST.PUB.PXI.QT.QTM.QTW.RA.RAM.RAW.RM.RMI.RMJ.RMX.RP.RV.SND.SNP.SWA.SWF.TAO.TIF.TIFF.VDO.VIV.WAV.WMV.Z01.Z02.Z03.Z04.Z05.Z06.Z07.Z09.Z10.Z08.WMA.
ConversionTimeout (SZ) 10
ConversionTimeoutArchiveFiles (SZ) 10
MemLimitForTextConversionFallback (DWORD) 30 [0x1e]
\Admin
UseLanmanNameForSCM (SZ) 0
Language (SZ) EN
AutoCreateMailbox (SZ) 1
ResetAuthorizationStore (SZ) 0
MigrateCredentials (SZ) 0
PartitionSerial (SZ) 1
ExchProvisioningTaskRunNowReportingMode (SZ) 0
RunNowReportingMode (SZ) 0
RunNowContinuousMode (SZ) 1
RunNowMailboxesMode (SZ) 0
RunNowNumberItems (SZ) 200
PstComputerDomainFilterCheck (SZ) 0
PstComputerDomainFilter (SZ) 0
PstComputerComputerFilterCheck (SZ) 0
PstComputerComputerFilter (SZ) 0
PstFileMailboxFilterCheck (SZ) 0
PstFileMailboxWhereFilter (SZ) 5
PstFileMailboxWhereField (SZ) 5
PstFileMailboxContainsFilter (SZ) 5
PstFileMigrationStatusCheck (SZ) 0
PstFileMigrationStatus (SZ) 0
FindMailboxesSelectedServers (SZ) ;EXCHANGE;
PopulateExtendedSettingTypes (SZ) 0
\AdminService
Configured (DWORD) 1 [0x1]
AnonymousPermissionsChangeWarning (DWORD) 1 [0x1]
\Agents
MaxNumOfRecipients (DWORD) 5000 [0x1388]
SkipRecipCheckSize (DWORD) 750 [0x2ee]
ProfileExpire (DWORD) 3 [0x3]
JournalTaskAccounts (SZ)
QueueJournalItems (DWORD) 1 [0x1]
\CMDLINETOOL
Server (SZ) exchange.syssrcad.syssrc.com
filename (SZ) inbox.ini
mailbox (SZ) entvault
\Directory
\DirectoryService
Database Type (DWORD) 0 [0x0]
Network Type (DWORD) 1 [0x1]
Database Name (SZ) EnterpriseVaultDirectory
SQLServer Name (SZ) crmsql.syssrcad.syssrc.com
SQLServer Protocol (SZ) TCP/IP
DSN Type (SZ) SYSTEM
LogDatabaseInformation (DWORD) 0 [0x0]
\FSA
LogLevel (DWORD) 0 [0x0]
\Reporting
RDThreads (DWORD) 8 [0x8]
RDBufferSize (DWORD) 48 [0x30]
ScanThreads (DWORD) 5 [0x5]
WebServiceTimeout (DWORD) 20 [0x14]
FilePartSize (DWORD) 500 [0x1f4]
ReportingServer (SZ)
TempFilePath (SZ) C:\Program Files\Enterprise Vault
\Install
Version (SZ) 7.5-RG1862
InstallPath (SZ) C:\Program Files\Enterprise Vault
ProgramFolder (SZ) Enterprise Vault
InstallationDate (SZ) 3-11-2008 13:07:31
Installer (SZ) SYSSRCAD\entvault
VaultServices (SZ) Installed
AdminClient (SZ) Installed
WebApplication (SZ) Installed
OWAforExch2003BE (SZ) Not Installed
OWAforExch2003FE (SZ) Not Installed
SPSWebParts (SZ) Not Installed
SMTPMailArchiving (SZ) Not Installed
EVOMMonitoringWebApp (SZ) Installed
EVOMReporting (SZ) Not Installed
KitType (SZ) Server
WebAppAlias (SZ) EnterpriseVault
WaitToKillServiceTimeout_Original (SZ) 20000
Directory (SZ) Installed
AppPoolName (SZ) EnterpriseVaultAppPool
SilentServerInstall (SZ) No
UnicodePSTCompatibleMAPI (DWORD) 1 [0x1]
ExtSettingsMigrated (DWORD) 1 [0x1]
OwaWebAppAlias (SZ) EVAnon
ServerUpPath (SZ) 7.5.0-1250,7.5-RG1862
RegWrite (SZ) TRUE
\Storage
ConverterSandboxPath (SZ) C:\Program Files\Enterprise Vault\EVConverterSandbox.exe
TraceLevel (DWORD) 0 [0x0]
TraceFilter (MULTI_SZ) DBFramework,CMMStream
ServiceId (SZ) 17E6960B8A34F95408E311129CCB043D81e10000ev.syssrc.com
-----
I
[Opened: 2008/03/14 21:53:37]
Enabled Trace options
Id Name Detail Include Events
14 - DirectoryService Verbose Yes
34 - EVPM Verbose Yes
-----
Display Filter:
Include strings:
EV-
EV:
EV~
Exclude strings:
CMMStream
DBFramework
DirectoryConnection
-----
Running in Terminal Services session...
Monitoring debug output from processes running in the console session
Monitoring debug output from processes running in the current Terminal Services session
1 21:53:46.834 [260] (DirectoryService) <4320> EV:M CMonitorAzStore::DownloadAuthorizationStoreIfNecessary
2 21:53:46.866 [260] (DirectoryService) <4320> EV:M DirectoryService: ADO: SELECT AzStoreIndex,AzStoreVersion FROM DirectoryEntry |
3 21:53:46.881 [260] (DirectoryService) <4320> EV:M CMonitorAzStore::DownloadAuthorizationStoreIfNecessary : Current store version: 3, Required version: 3, Current store index: 3, Last downloaded index: 3
4 21:53:46.897 [260] (DirectoryService) <4320> EV:M CMonitorAzStore::ThreadRoutine - Waiting for 60 seconds or until service exits.
5 21:54:01.896 [260] (DirectoryService) <4348> EV:M DirectoryService: ADO: SELECT ComputerEntryId,ComputerName,ComputerRootPath,ComputerSiteEntryId,ComputerAdminNote,VaultSoftwareVersion,ComputerNameAlternate,FileServerManagementUrn,SvcNamesUpgradeState,CacheLocation,CacheSize,DefVaultStoreEntryId,DefIndexingServiceEntryId,ManualAdminSecurityDesc FROM ComputerEntry ce WHERE ce.ComputerSiteEntryId = ? ORDER BY ce.ComputerName |
6 21:54:02.756 [260] (DirectoryService) <2528> EV:M DirectoryService: ADO: SELECT fs.FileServerEntryId,fs.SiteEntryId,fs.ComputerEntryId,fs.DnsName,fs.UncName,fs.Archive,fs.BackupMode,fs.PhSvrNumberOfThreads,fs.PhSvrRecallLimitTimeInterval,fs.PhSvrRecallLimitMaxRecalls,fs.PhSvrBypassRecallLimitsForAdmins,fs.FileServerType,fs.FileServerVersion,fs.EnablePlaceHolders,fs.EMCCelDMUser,fs.EMCCelDMPasswd,fs.EMCCelDHSMPortNum,fs.ManualAdminSecurityDesc,fs.DeleteArchivedFile,fs.FBLocalQuarantineLocation,fs.FBExcludeUsersAndGroups,fs.LastUpdatedTime FROM FileServerEntry fs INNER JOIN NetAppPlaceholderComputerEntry naphsco ON fs.FileServerEntryId = naphsco.FileServerEntryId WHERE naphsco.ComputerEntryId = ? |
7 21:54:19.882 [2760] (EVPM) <4448> EV:M CMAPISession::GetMapiSessionFromPool(AdditionalFlags = 0)
8 21:54:19.882 [2760] (EVPM) <4448> EV:M CMAPISession::CreateMapiSession()
9 21:54:19.882 [2760] (EVPM) <4448> EV:M CMAPISession::CMS() - Calling CreateProfileAndSession
10 21:54:19.882 [2760] (EVPM) <4448> EV:M CMailboxHelper::CPAS() - ProfileName=VaultMbxAgent-exchange.syssrcad.syssrc.com-4448-1205546059-0-882-0
11 21:54:19.898 [2760] (EVPM) <4448> EV:M CMailboxHelper::CPAS() - CreateProfile
12 21:54:19.898 [2760] (EVPM) <4448> EV:M CMailboxHelper::CreateProfileAndSession(VaultMbxAgent-exchange.syssrcad.syssrc.com-4448-1205546059-0-882-0) - Profile failed (0x80070057)
13 21:54:19.898 [2760] (EVPM) <4448> EV:M CMAPISession::CMS() - Release Mutex(2)
14 21:54:19.898 [2760] (EVPM) <4448> EV:M CMAPISession::GetMapiSessionFromPool(): Exit status: 0x80070057
15 21:54:19.960 [2760] (EVPM) <4448> EV:M ~EVPM - Successfully processed 0 out of 0 mailboxes
16 21:54:19.960 [2760] (EVPM) <4448> EV:M CMAPISession::ClearProfileCache()
17 21:54:19.960 [2760] (EVPM) <4448> EV:M CMAPISession::CloseMapiSession - Entry
18 21:54:19.976 [2760] (EVPM) <4448> EV:M CMAPISession::CloseMapiSession - [1]
19 21:54:19.976 [2760] (EVPM) <4448> EV:M CMAPISession::CloseMapiSession - [2]
20 21:54:19.976 [2760] (EVPM) <4448> EV:M CMAPISession::CloseMapiSession()->Logoff():
21 21:54:19.976 [2760] (EVPM) <4448> EV:H CMAPISession::CloseMapiSession - Exception Occurred [Extended info not available - Exception handler may not have been setup for this module|hread]
22 21:54:20.054 [2760] (EVPM) <4448> EV~E Event ID: 2776 An exception occurred in routine |CMAPISession::CloseMapiSession | |
**** DTrace exit - log terminated
Registry info
HKEY_LOCAL_MACHINE\SOFTWARE\KVS\Enterprise Vault
Driver (SZ) SQL Server
DriverVersion (SZ) 3.50.0305
ClientAuthenticationWellKnownSids (MULTI_SZ) S-1-1-0,S-1-5-11
SynchroniseFSASharePermissions (DWORD) 1 [0x1]
SiteID (SZ) 1DBE224D432A00849BF98917FC5C120C71d10000ev.syssrc.com
ConvertRTFCoverToText (DWORD) 0 [0x0]
HebrewText (DWORD) 0 [0x0]
HebrewHTML (DWORD) 0 [0x0]
BypassConversions (DWORD) 0 [0x0]
ConvertExcelToText (SZ) 1
ConvertWordToText (SZ) 0
ExcludedFileTypesFromConversion (SZ) .ABS.AIF.AIFC.AIFF.ASF.ASX.AU.AVI.BIN.BMP.BP.C2D.CBT.CCD.CD.CDI.CHM.CIF.CUR.DAT.DAO.DVS.DWI.ENC.EVT.FCD.FDM.FP.GCD.GI.GIF.GTS.HLP.ICO.IMG.ISO.JFI.JFIF.JIF.JPE.JPEG.JPG.JTF.M1V.M2V.M3U.MDF.MDS.MID.MMM.MOD.MODV.MOO.MOOV.MOV.MP2.MPA.MPE.MPEG.MPEGA.MPEGV.MPG.MPM.MPP.MPV.MSO.NRG.OLE.PAB.PDI.PJPEG.PLS.PNG.POI.PST.PUB.PXI.QT.QTM.QTW.RA.RAM.RAW.RM.RMI.RMJ.RMX.RP.RV.SND.SNP.SWA.SWF.TAO.TIF.TIFF.VDO.VIV.WAV.WMV.Z01.Z02.Z03.Z04.Z05.Z06.Z07.Z09.Z10.Z08.WMA.
ConversionTimeout (SZ) 10
ConversionTimeoutArchiveFiles (SZ) 10
MemLimitForTextConversionFallback (DWORD) 30 [0x1e]
\Admin
UseLanmanNameForSCM (SZ) 0
Language (SZ) EN
AutoCreateMailbox (SZ) 1
ResetAuthorizationStore (SZ) 0
MigrateCredentials (SZ) 0
PartitionSerial (SZ) 1
ExchProvisioningTaskRunNowReportingMode (SZ) 0
RunNowReportingMode (SZ) 0
RunNowContinuousMode (SZ) 1
RunNowMailboxesMode (SZ) 0
RunNowNumberItems (SZ) 200
PstComputerDomainFilterCheck (SZ) 0
PstComputerDomainFilter (SZ) 0
PstComputerComputerFilterCheck (SZ) 0
PstComputerComputerFilter (SZ) 0
PstFileMailboxFilterCheck (SZ) 0
PstFileMailboxWhereFilter (SZ) 5
PstFileMailboxWhereField (SZ) 5
PstFileMailboxContainsFilter (SZ) 5
PstFileMigrationStatusCheck (SZ) 0
PstFileMigrationStatus (SZ) 0
FindMailboxesSelectedServers (SZ) ;EXCHANGE;
PopulateExtendedSettingTypes (SZ) 0
\AdminService
Configured (DWORD) 1 [0x1]
AnonymousPermissionsChangeWarning (DWORD) 1 [0x1]
\Agents
MaxNumOfRecipients (DWORD) 5000 [0x1388]
SkipRecipCheckSize (DWORD) 750 [0x2ee]
ProfileExpire (DWORD) 3 [0x3]
JournalTaskAccounts (SZ)
QueueJournalItems (DWORD) 1 [0x1]
\CMDLINETOOL
Server (SZ) exchange.syssrcad.syssrc.com
filename (SZ) inbox.ini
mailbox (SZ) entvault
\Directory
\DirectoryService
Database Type (DWORD) 0 [0x0]
Network Type (DWORD) 1 [0x1]
Database Name (SZ) EnterpriseVaultDirectory
SQLServer Name (SZ) crmsql.syssrcad.syssrc.com
SQLServer Protocol (SZ) TCP/IP
DSN Type (SZ) SYSTEM
LogDatabaseInformation (DWORD) 0 [0x0]
\FSA
LogLevel (DWORD) 0 [0x0]
\Reporting
RDThreads (DWORD) 8 [0x8]
RDBufferSize (DWORD) 48 [0x30]
ScanThreads (DWORD) 5 [0x5]
WebServiceTimeout (DWORD) 20 [0x14]
FilePartSize (DWORD) 500 [0x1f4]
ReportingServer (SZ)
TempFilePath (SZ) C:\Program Files\Enterprise Vault
\Install
Version (SZ) 7.5-RG1862
InstallPath (SZ) C:\Program Files\Enterprise Vault
ProgramFolder (SZ) Enterprise Vault
InstallationDate (SZ) 3-11-2008 13:07:31
Installer (SZ) SYSSRCAD\entvault
VaultServices (SZ) Installed
AdminClient (SZ) Installed
WebApplication (SZ) Installed
OWAforExch2003BE (SZ) Not Installed
OWAforExch2003FE (SZ) Not Installed
SPSWebParts (SZ) Not Installed
SMTPMailArchiving (SZ) Not Installed
EVOMMonitoringWebApp (SZ) Installed
EVOMReporting (SZ) Not Installed
KitType (SZ) Server
WebAppAlias (SZ) EnterpriseVault
WaitToKillServiceTimeout_Original (SZ) 20000
Directory (SZ) Installed
AppPoolName (SZ) EnterpriseVaultAppPool
SilentServerInstall (SZ) No
UnicodePSTCompatibleMAPI (DWORD) 1 [0x1]
ExtSettingsMigrated (DWORD) 1 [0x1]
OwaWebAppAlias (SZ) EVAnon
ServerUpPath (SZ) 7.5.0-1250,7.5-RG1862
RegWrite (SZ) TRUE
\Storage
ConverterSandboxPath (SZ) C:\Program Files\Enterprise Vault\EVConverterSandbox.exe
TraceLevel (DWORD) 0 [0x0]
TraceFilter (MULTI_SZ) DBFramework,CMMStream
ServiceId (SZ) 17E6960B8A34F95408E311129CCB043D81e10000ev.syssrc.com
-----
I
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03-15-2008 03:45 AM
The dtrace shows the following :-
CreateProfileAndSession(VaultMbxAgent-exchange.syssrcad.syssrc.com-4448-1205546059-0-882-0) - Profile failed (0x80070057)
Can you open Outlook and choose that profile and see what happens, can you send and receive email using that profile (on the EV server)??
You could also look at this technote, which has a number of others linked http://support.veritas.com/docs/273298
Do you have any DCOM errors in the system log?
Here is the Symantec MS search page, http://www.symantec.com/business/support/overview.jsp?pid=50996, see if you can track it down...
Failing this I would advise logging a case with support.
CreateProfileAndSession(VaultMbxAgent-exchange.syssrcad.syssrc.com-4448-1205546059-0-882-0) - Profile failed (0x80070057)
Can you open Outlook and choose that profile and see what happens, can you send and receive email using that profile (on the EV server)??
You could also look at this technote, which has a number of others linked http://support.veritas.com/docs/273298
Do you have any DCOM errors in the system log?
Here is the Symantec MS search page, http://www.symantec.com/business/support/overview.jsp?pid=50996, see if you can track it down...
Failing this I would advise logging a case with support.
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03-15-2008 06:53 AM
I am able to log into Outlook from the EV server and send and recieve email. There are a few DCOM errors...I will investiagte these and see what I find. Again, thanks for assistance.
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03-15-2008 04:08 PM
No problem. DCOM can cause EVPM to not communicate correctly. If you don't get any further then just log a support call. If I was at work I could prob give u a few more pointers (UK tech support)
