We have a new EV environment in which the index service has stopped and not able to start
EV 10.0.4 for Microsoft Exchange
Windows 2008 R2
Error message:
An unexpected error has occurred.
Error Summary: Indexing Service start up error
Error Details: Filename: \\?\C:\Program Files (x86)\Enterprise Vault\EVIndexing\www\asp\web.config
Line number: 15
Error: This configuration section cannot be used at this path. This happens when the section is locked at a parent level. Locking is either by default (overrideModeDefault="Deny"), or set explicitly by a location tag with overrideMode="Deny" or the legacy allowOverride="false".
Reference: ServiceBaseEx::Run
Stack Trace: at Microsoft.Web.Administration.Interop.AppHostWritableAdminManager.GetAdminSection(String bstrSectionName, String bstrSectionPath)
at Microsoft.Web.Administration.Configuration.GetSectionInternal(ConfigurationSection section, String sectionPath, String locationPath)
at Symantec.EnterpriseVault.Indexing.Admin.IndexingEngineMonitor.ConfigureIndexingApplication(ServerManager IISManager, String UserName, Configuration EVWebConfig)
at Symantec.EnterpriseVault.Indexing.Admin.IndexingEngineMonitor.ConfigureWebSite()
at Symantec.EnterpriseVault.Indexing.Admin.IndexAdminService.OnPerformStartup(Boolean HotRestart)
at KVS.EnterpriseVault.Common.ServiceBaseEx.Run()
