08-22-2022 07:55 AM
We're experiencing Enterprise Vault add-in error when opening Microsoft Outlook:
"Error found in Custom UI XML of "Enterprise Vault Add-in"
Software versions are following:
O365 ProPlus 16.0.15225.20288 (x64)
Enterprise Vault Outlook Add-in version: 12.5.1.1342 (x64)
How can we solve this error?
08-24-2022 12:20 AM
Hi there,
please verify two things:
-Disable any other add-in that is currently present
-Update the add-in to a newer version
Regards
Marc
08-25-2022 04:02 AM
Thank you for your suggestions.
We'll try them and get back.