05-07-2021 02:03 AM
Since we installed EV 14 on Windows 2019, we have noticed that the OCR indexing (Tiff iFilter) no longer works for some customers. We have tested with JPG and scanned PDF in different languages but without success. Even Veritas support has not found a solution yet.
Have any of you had this experience or does this work with your installations?
Thank you very much for your feedback.
05-21-2021 06:31 AM
what do you mean by some customers?
So its working for others?
I did not meet this phenomenon till now.
05-24-2021 11:29 PM
we see the problem here in Switzerland with all customers who have Windows 2019 installed. Ilya Davidowich also tested in Germany and saw the same problem. It could be that it has to do with the regional settings (German). I have tested in Veritas Lab where it works.