01-27-2009 01:30 AM
Hi,
one of our customers has got EV EV2007 SP4 with Exchange Server 2003 SP2 and OWA.
Everything is fine, except of one user. This user does only see the EV-Buttons in OWA when he is in the "sent items" folder. In any other folder there are no EV-Buttons visible.
In his Outlook there is everything fine. All buttons are visible.
We tried already to zap his mailbox, but that didn't work.
Of course we also deleted the IE-cache.
The user tried to access OWA from different machines, that also didn't work.
Someone any ideas?
Thanks!
regards,
Viktor
01-27-2009 06:32 AM
01-27-2009 07:01 AM
Hi,
thank you for you answer. I'll check that and give you feedback.
regards
02-04-2009 10:07 AM
Hi
we moved the Mailbox within the mailboxstore.
Now the archive-option is available on the directories on the left side.
But when I chose a directory (except of the "sent items" nothing changed: no EV-icons.
Any ideas?
Thanks!
02-04-2009 04:43 PM
Does he actually have anything archived? When you click on Archive Explorer what does it show?