Outlook uses high CPU % with Enterprise Vault add-in enabled

[antonio_boydera]

We have a user with about 15GB of mail in their archive and their Outlook runs at a constant 25% CPU utilization.  If we disable the Enterprise Vault add-in, the CPU utilization drops.  Has anyone else seen this issue or know of a way to resolve it?

They're using Outlook 2010 with all the latest patches and they're running Windows 7 on a Mac using Boot Camp.

[Rob_Wilcox1 · Accepted solution]

What version of the Enterprise Vault Outlook Add-in?
Does anyone see the same on a physical (rather than virtual) machine?

If left for a long time, does the CPU usage drop?

Do you have PSTDisableGrow implemented?

[Arjun_Shelke]

Do you have any other Outlook addins installed on affected client?

[Rob_Wilcox1]

Did you get any further with this issue, or need any more help?