Hello,
Today we have started experiencing issues with our enteprise vault v6 sp 2 installation (with exchange 2003). We keep getting issues opening archived emails whereby the prompt comes up stating that the item is being located, the blue bar moves accross very slowly and then you get an unable to open item error message. Restarting the EV and or IIS service seems to cure it for a little while but then the same problem. Once this problem has happened, subsequent archived items being opened are simply met with the 'error opening this item' type message. We have also seen 'internal server' error messages. Really not sure how to troubleshoot this one or what might be causing the issue so would appreciate some help.
