11-29-2021 12:48 AM
Hello,
We had an issue with our EV Infrastructure for a few days, and now we have emails stuck in the "JRN_Errors" mailbox on M365.
Is there a way to reimport those emails in EV Journaling ? Throught PST process or something else ?
Thank you
11-29-2021 01:45 AM
Hello Lenny,
I assume the JRN_Errors is the 'alternate journal mailbox' configured in O365 for the Journaling?
If I am not mistaken, the original (journal) message is now an attachment to the message in that mailbox? I believe the only option is to do it manually, by clicking 're-send' on each message.
To be sure, you might want to check with MS to see what else you can do.
To prevent this from happening again, see my article on having a 'backup' EV site to also receive messages. ME and EV - SMTP Archiving | LinkedIn