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Reimport journaling emails from M365 after incident

Lenny1
Level 0

Hello,

We had an issue with our EV Infrastructure for a few days, and now we have emails stuck in the "JRN_Errors" mailbox on M365.

Is there a way to reimport those emails in EV Journaling ? Throught PST process or something else ?

Thank you

1 REPLY 1

GertjanA
Moderator
Moderator
Partner    VIP    Accredited Certified

Hello Lenny,

I assume the JRN_Errors is the 'alternate journal mailbox' configured in O365 for the Journaling?

If I am not mistaken, the original (journal) message is now an attachment to the message in that mailbox? I believe the only option is to do it manually, by clicking 're-send' on each message.

To be sure, you might want to check with MS to see what else you can do.

To prevent this from happening again, see my article on having a 'backup' EV site to also receive messages. ME and EV - SMTP Archiving | LinkedIn

Regards. Gertjan