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Running EVPM results in error: "evpm.exe is not a valid win32 application"

jjbusch
Level 2

Running Enterprise Vault v 7.5

 

When I try to run evpm as either the enterprise vault service or the domain administrator, I get the following error:

 

c:\evpm.exe is not a valid win32 application

 

when I click OK I get:

 

Access is denied

 

Any help would be appreciated

3 REPLIES 3

jgirotto
Level 4

Are you running it from the Enterprise Vault installation directory? That is the first thing that comes to mind.

 

Jeff

jjbusch
Level 2

I have tried it both in the EV install directory, and at the root C:\ drive level.  I get the previously mentioned error at both locations.

 

I should say that I have been able to run this in the past, probably about 4 months ago.  Since then, the only thing that I remember changing on this server was that I installed the latest Service Pack for EV about a month or two ago.

Amit_Gupta
Level 5
Employee Accredited Certified

It might be possible that evpm.exe has gone corrupt. What's the size and version of the file?

Try to run evpm.exe from the command line.