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Shortcuts taking forever to open

Mike_Dowling
Level 4
This is a kind of vague problem, I am importing several hundred PST's from an older KVS system to a new KVS system.  When I create the shortcuts to the users mailbox they open but they take forever to open.  I timed it at about 55 seconds each time to locate the item.
 
The data itself is stored on a file share across the network that I can connect to fine from the KVS server.  The problem is also intermittent, sometimes the items will open right away other times it takes forever.
1 REPLY 1

MichelZ
Level 6
Partner Accredited Certified
Mike

Have you got Offline Vault in place?
This may happen when Outlook is downloading Items in the Background.

Cheers
Michel

cloudficient - EV Migration, creators of EVComplete.