archived shortcuts in PST?

[doctortt]

I'm going to migrate a 2GB pst file to EV for this user. Looking at the PST file, I see there are a few archived shortcuts.  Do I need to restore these items before migrating the PST to EV?  If yes, how do I restore them since the shortcuts are in a PST? I thought you could only restore from the actual mailbox?

[Janaina · Accepted solution]

Hi doctortt,

That is correct you cant restore sortcuts that are in a PST, you need to restore items in actual mailbox before creating a PST. Do you have access to the actual mailbox ?

[doctortt]

Thanks for the tip. Yes, I do have access to the actual mailbox.