delete shortcuts in selected user accounts

[Mark_SDSF]

I am looking for a way to delete the shortcuts from a group called migrated users. I have tried created a provisioning group and policy rules for the group to delete the shortcuts but I can seem to get it to work. What I am trying to do is export the archived emails to a pdf file then go into there email account and remove all the shortcuts so that I can then move all the emails over using the PST file.

Any info would be helpful thanks

[JesusWept3]

It might not be working cos you have storage expiry disabled, try setting expiry to run in report mode and go by modified date, then set shortcut deletion in your users policy to one day and try again

[JesusWept3]

Oh and what version of EV and what version of exchange?

[Mark_SDSF]

I think I have expirxy turned on with Date of 1 day. How do I verify that, and can that be inside of a provisioning group since I dont want to turn it on for everyone. I have been running provisioning in Normal mode each time and syncing the mailbox. what is the difference because from what I read report mode did not make any changes just said what it would look like if ran in normal mode.

Exchange version is 2007     EV version is 8.0.4.1991

Thanks

[JesusWept3 · Accepted solution]

Be very careful about this Storage expiry is set on the site level and deletes archived items Shortcut expiry is set on the task level and deletes shortcuts If storage expiry is disabled then shortcut expiry will not work You want to run storage expiry in report mode so that you don't delete any physical archived email, so that technically it's enabled but in read only/report mode and then shortcut expiry can run If you do not have storage expiry enabled, do not set it to enabled without setting report more first you could irretrievably lose items and would have to perform a DR