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Symantec Management Client service does not start after reboot on Windows 7

My windows 7 clients will not start the SMC service after the computer has restarted. 

5 Replies

Can you provide the full

Can you provide the full product name and version, and I can then move this thread to the proper forum for you.

 

Best,

Thomas

Hope this will help.(SEP Version 11.0.5002.333 - new Windows 7)

Hi, 

Please go through the below mentioned link, 

 

http://www.symantec.com/business/support/index?page=content&id=TECH97210&locale=en_US

Go to services.msc and stop

Go to services.msc and stop the windows definder services and trun off windows firewall.

Update the windows with latest security patches and download the Symantec PreScan tool with latest virus definitiona and run full system scanning in safe mode after the complet scanning restart machine.

your problem will be resolved.

I found out a solution to my

I found out a solution to my problem. I was cloning VM's and I found out that sysprep does not remove the hardware ID for SEP. I found this article which helped me to readd the hardware id. 

http://www.conetrix.com/Blog/post/Cloned-PCs-Not-Showing-in-SEP-Console.aspx

Did it emit some message in

Did it emit some message in the Event Logs?