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Warning Antivirus and Spyware Protection Definitions are Out of Date...

Craig_at_Printe
Not applicable

Received the following warning recently on Symantec Endpoint Protection :

"Warning Antivirus and Spyware Protection Definitions are Out of Date."

 

When prompted to click on "FIX", it went to Symantec Live Update where the following appeared in the status menu screen:

 

The following Symantec products and components are installed on your computer.

> Antivirus and antispyware definitions

> Intrusion Prevention signatures

> LiveUpdate

> Submission Control signatures

> Symantec Endpoint Protection client

> Symantec Security Software

> Symantec Shared Components

Initializing...

Connecting to liveupdate.symantecliveupdate.com...

Downloading catalog file (1 of 13), product up-to-date.

Downloading catalog file (2 of 13), complete.

Opening update list

The digital signature found on the catalog file has been signed by Symantec Corporation.

Processing update list

Opening update list

Processing update list

Downloading catalog file (3 of 13), product up-to-date.

Downloading catalog file (4 of 13), complete.

Opening update list

The digital signature found on the catalog file has been signed by Symantec Corporation.

Processing update list

Opening update list

Processing update list

Downloading catalog file (5 of 13), complete.

Opening update list

The digital signature found on the catalog file has been signed by Symantec Corporation.

Processing update list

Opening update list

Processing update list

Downloading catalog file (6 of 13), complete.

Opening update list

The digital signature found on the catalog file has been signed by Symantec Corporation.

Processing update list

Opening update list

Processing update list

Downloading catalog file (7 of 13), complete.

Opening update list

The digital signature found on the catalog file has been signed by Symantec Corporation.

Processing update list

Opening update list

Processing update list

Downloading catalog file (8 of 13), product up-to-date.

Downloading catalog file (9 of 13), complete.

Opening update list

The digital signature found on the catalog file has been signed by Symantec Corporation.

Processing update list

Opening update list

Processing update list

Downloading catalog file (10 of 13), complete.

Opening update list

The digital signature found on the catalog file has been signed by Symantec Corporation.

Processing update list

Opening update list

Processing update list

Downloading catalog file (11 of 13), complete.

Opening update list

The digital signature found on the catalog file has been signed by Symantec Corporation.

Processing update list

Opening update list

Processing update list

Downloading catalog file (12 of 13), complete.

Opening update list

The digital signature found on the catalog file has been signed by Symantec Corporation.

Processing update list

Opening update list

Processing update list

Downloading catalog file (13 of 13), complete.

Opening update list

The digital signature found on the catalog file has been signed by Symantec Corporation.

Processing update list

Opening update list

Processing update list

The following updates have been found:

> Symantec Security Software, 2859.6 KB

> Antivirus and antispyware definitions, 48577.0 KB

> Intrusion Prevention signatures, 886.8 KB

Total Download 52323.4 KB

Downloading Antivirus and antispyware definitions (1 of 2), 0% complete...

 THEN it just stalls out.

Q: How do I get the warning to go away and update my definitions?

2 REPLIES 2

Thomas_K
Level 6

Start with this article -

Troubleshooting LiveUpdate Issues with Symantec Endpoint protection

https://www-secure.symantec.com/connect/articles/troubleshooting-liveupdate-issues

 

Let us know how that goes.

 

Best,

Thomas

Thomas_K
Level 6

It appears that some of the content in the link I provided is being cut off. If you right click and hit "View Image" you will see all of the content. I have informed the site admin of the issue.