This year’s analysis marks the fifth anniversary of Gartner publishing the Magic Quadrant for eDiscovery Software and to celebrate this milestone, the authors highlight five disruptive forces impacting the industry this year.
The first force mentioned is migration to Office 365. Organizations are actively evaluating the decision to move to Microsoft’s cloud service and these conversations often lead to discussions around Office 365’s native eDiscovery functionality. Gartner cites that as “Organizations are in the process of migrating email and documents into Office 365 [they] need to take a step back on what that means to their established eDiscovery process and technology application.”
Second, Gartner highlights concerns around new data sources and data sovereignty. The report notes that organizations have started the dialogue on how to preserve social and Web data and whether these new types of content should be subject to the same data preservation rules.
The third force Gartner identifies is that customers want agile and less expensive approaches to eDiscovery. Overall, organizations have realized that the traditional project-based approach to eDiscovery is becoming unsustainable.
Fourth, Gartner notes that pricing structures continue to be simplified as customers are seeking predictable pricing and transparency. Overall, eDiscovery costs are becoming more comparable and cost-effective for customers.
Finally, the fifth force that the report acknowledges is that vendors are increasingly expanding their offerings into the cloud. Gartner notes the early adopters are starting with data sources that already reside in the cloud.
Overall, Symantec welcomes these disruptive market forces and we are excited to empower our customers to succeed in the face of today and tomorrow’s eDiscovery challenges. Visit our product page to learn more about the eDiscovery Platform
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