116 on inactive node of Windows 2008R2 master cluster

[Michael_G_Ander]

After implementing the NBAC yesterday, we got status 116 on the inactive node of the Windows 2008R2 master cluster

It fits with expiration periode, but can't run the bpnbaz -setupmaster and restart netbackup every day

Has other run in to this problem on a clustered master ?

Regards

Michael

[Mark_Solutions]

Not seen this one before

I can only ask that you ensure you have followed the guide through step by step in the configuration as there are a lot of commands that have to be run multiple times

This is handy too:

http://www.symantec.com/docs/TECH76577

Though the links seem old and the one you probably need is:

http://www.symantec.com/docs/TECH126599

Worth double checking everything as well as the usual stuff - UAC and Firewalls

Hope this helps

[Michael_G_Ander]

Thanks but they're for 7.0 and we are on 7.1.

Has created a case at symantec support as there seems to be a problem when running 7.1.0.2 NBAC on the inactive node of a Windows 20008R2 clustered master. 

[Mark_Solutions]

Hi

Dont know if this will help in relation to increasing the expiry period?:

https://www-secure.symantec.com/connect/forums/authentication-failed-errors-after-nbac-installed

[Michael_G_Ander · Accepted solution]

Found the problem which is that a Windows 2008 R2 cluster has multiple ip-addresses, which all get the physical node name on the inactive node

Adding the physcial node shortname and full qualified domain name to the host file and running bpclntcmd -clear_host_cache solved the problem