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Backing up EV fails with Status Code 2

khmj
Level 2

The backup policies I have are 4. Everything was going ok until 3 week ago. The policy 1, 2 and 3 end with status code 2 (none of the requested files were backed up)

Policy 4 works just fine.

 

NBU Version: 7.0

EV Version: 8.0.3.1845  SP3

The backup process is divided over 4 policies. The Directives of each policy are as follows:

Policy 1: EV_OPEN_PARTITION=Mailbox Vault Store 1

             EV_OPEN_PARTITION=Sharepoint Vault Store 1

              EV_FINGERPRINT_DB=Vault Store Group 1

 

Policy 2: EV_MONITORING_DB

              EV_AUDIT_DB

              EV_DIR_DB

 

Policy 3: EV_INDEX_LOCATION=EVSite

 

Policy 4: EV_CLOSED_PARTITIONS=Mailbox Vault Store 1

              EV_READY_PARTITIONS=Mailbos Vault Store 1

 

More Details Below (Regarding Policy 1)

 

9/13/2011 4:00:00 AM - requesting resource Tape_Non_GRT_Storage_Unit_Group

9/13/2011 4:00:00 AM - requesting resource guj-nbumas-p01.NBU_CLIENT.MAXJOBS.EVAULTCLUSTER

9/13/2011 4:00:00 AM - requesting resource guj-nbumas-p01.NBU_POLICY.MAXJOBS.URGENT_Ev_1-Openpartn-fingerprintdb

9/13/2011 4:00:00 AM - granted resource guj-nbumas-p01.NBU_CLIENT.MAXJOBS.EVAULTCLUSTER

9/13/2011 4:00:00 AM - granted resource guj-nbumas-p01.NBU_POLICY.MAXJOBS.URGENT_Ev_1-Openpartn-fingerprintdb

9/13/2011 4:00:00 AM - granted resource J003L4

9/13/2011 4:00:00 AM - granted resource HP.ULTRIUM4-SCSI.002

9/13/2011 4:00:00 AM - granted resource guj-nbumed-p02-hcart-robot-tld-0

9/13/2011 4:00:00 AM - estimated 16 Kbytes needed

9/13/2011 4:00:00 AM - begin Parent Job

9/13/2011 4:00:00 AM - begin Enterprise Vault Resolver, Start Notify Script

9/13/2011 4:00:00 AM - started process RUNCMD (6828)

9/13/2011 4:00:01 AM - ended process 0 (6828)

Status 0

9/13/2011 4:00:01 AM - end Enterprise Vault Resolver, Start Notify Script; elapsed time: 00:00:01

9/13/2011 4:00:01 AM - begin Enterprise Vault Resolver, Step By Condition

Status 0

9/13/2011 4:00:01 AM - end Enterprise Vault Resolver, Step By Condition; elapsed time: 00:00:00

9/13/2011 4:00:01 AM - begin Enterprise Vault Resolver, Read File List

Status 0

9/13/2011 4:00:01 AM - end Enterprise Vault Resolver, Read File List; elapsed time: 00:00:00

9/13/2011 4:00:01 AM - begin Enterprise Vault Resolver, Resolver Discovery

9/13/2011 4:00:02 AM - started process bpbrm (3908)

Status 0

9/13/2011 4:00:20 AM - end Enterprise Vault Resolver, Resolver Discovery; elapsed time: 00:00:19

9/13/2011 4:00:20 AM - begin Enterprise Vault Resolver, Persist Discovery

Status 0

9/13/2011 4:00:20 AM - end Enterprise Vault Resolver, Persist Discovery; elapsed time: 00:00:00

9/13/2011 4:00:20 AM - begin Enterprise Vault Resolver, Policy Execution Manager Preprocessed

Status 2

9/13/2011 4:10:50 AM - end Enterprise Vault Resolver, Policy Execution Manager Preprocessed; elapsed time: 00:10:30

9/13/2011 4:10:50 AM - begin Enterprise Vault Resolver, Stop On Error

Status 0

9/13/2011 4:10:50 AM - end Enterprise Vault Resolver, Stop On Error; elapsed time: 00:00:00

9/13/2011 4:10:50 AM - begin Enterprise Vault Resolver, End Notify Script

9/13/2011 4:10:50 AM - started process RUNCMD (6820)

9/13/2011 4:10:50 AM - ended process 0 (6820)

Status 0

9/13/2011 4:10:50 AM - end Enterprise Vault Resolver, End Notify Script; elapsed time: 00:00:00

Status 2

9/13/2011 4:10:50 AM - end Parent Job; elapsed time: 00:10:50

none of the requested files were backed up(2) 

 

Any Idea Please!

2 REPLIES 2

RamNagalla
Moderator
Moderator
Partner    VIP    Certified

hello... what is the policy type that specified?

it seems they are exchage backups...?

let us know

bppllist <policyname> -U

khmj
Level 2

 

Policy Type is Enterprise-Vault.

By the way, half of the policies are working ok now, which are Policy 2 and 4. Policies 1 and 3 are still having Status Code 2.  (EV Directives related to each policy are shown  in the first message up there)

BR