Backup failed with 1542 Error code.

[Santhukow77]

Hello Everyone,

Backup is failing with error 1542. Please help..

Attaching the log files.

Regards,

Santosh

[Nicolai]

Please see this technote for resoloution:

An existing snapshot is no longer valid and cannot be mounted for subsequent operations(1542)

http://www.veritas.com/docs/000021351

[Santhukow77]

Hi Nicolai,

Thanx for the update. But i'm unable to find an existing snapshot.

Please see the results of bpfis query below:

C:\Program Files\Veritas\NetBackup\bin>bpfis query
INF - BACKUP START 4004
INF - FIS IDs:
INF - EXIT STATUS 0: the requested operation was successfully completed

[Marianne]

Can we take a couple of steps back and you start by telling us more about the Exchange setup?

I see the following in job details:

client exch-mbx29 .... 
policy md2-exchange-2007mbx

Is exch-mbx29 the virtual name for a clustered Exchange?

Is this Exch 2007? (or another version?)

from client exch-mbx29: TRV - Redirecting snapshot backup to server (EX07-MBX29P)

Tell us about EX07-MBX29P.

Is this a cluster node?

Have you checked logs (OS and NBU) on this node?

Please show us policy config:
bppllist <policy-name> -L 

[Santhukow77]

Hello,

exch-mbx29 the virtual name for a clustered Exchange.

EX07-MBX29P is a passive node.

Checked logs on the node,looks fine.

We tried to move the resource from Active to Passive node.(EXCH-MBX29A->EXCH-MBX29P) would that impact on backup job?

I have attached the updated logs.Please find the attached file.

Regards,

Santosh

[Santhukow77]

++Correction.

We tried to move the resource from Active to Passive node.(EX07-MBX29A->EX07-MBX29P) would that impact on backup job?