Client process aborted(50)

[Mohannbu]

 
Dear All,

Here is our NetBackup details:

NetBackup  6.5.1

Master Server = HP UX B 11.11
Media Server  =  HP UX B 11.11
Client               =  Windows 2003

During the backup process it has failed with the below error. After couple of hours we have re-ran the backup it has completed successfully. We have checked in the Windows client, there hasn't been any error listed on the event log.

8/1/2009 11:17:09 PM - begin writing
8/1/2009 11:45:04 PM - Error nbjm(pid=29089) nbrb status: RB deallocated orphaned resources
8/1/2009 11:45:12 PM - end writing; write time: 00:28:03
client process aborted(50)

Here is the artical which we have gone through, but it dosen't work for us.

http://seer.entsupport.symantec.com/docs/295012.htm


Policy Attributes:
~~~~~~~~~~~~~

Policy Name: WIN_W2K_FS_MERIDIAN_01

Policy Type: MS-Windows-NT
Active: yes
Effective date: 08/15/2002 13:13:19
Backup network drvs: no
Collect TIR info: no
Mult. Data Streams: no
Client Encrypt: no
Checkpoint: no
Policy Priority: 0
Max Jobs/Policy: Unlimited
Disaster Recovery: 0
Collect BMR info: no
Residence: R08_VTL1L0_LTO_LCCNS052
Volume Pool: ONSITE
Server Group: *NONE*
Keyword: (none specified)
Data Classification: -
Residence is Storage Lifecycle Policy: no

Granular Restore Info: no
HW/OS/Client: PC Windows2003 lccas318p1

Include: E:\IC-Meridian Vaults\

Schedule: F_WKLY_01
Type: Full Backup
Maximum MPX: 1
Synthetic: 0
PFI Recovery: 0
Retention Level: 10 (3 days)
Number Copies: 1
Fail on Error: 0
Residence: (specific storage unit not required)
Volume Pool: (same as policy volume pool)
Server Group: (same as specified for policy)
Calendar sched: Enabled
Residence is Storage Lifecycle Policy: 0
Daily Windows:

Schedule: DI_DLY_01
Type: Differential Incremental Backup
Maximum MPX: 1
Synthetic: 0
PFI Recovery: 0
Retention Level: 10 (3 days)
Number Copies: 1
Fail on Error: 0
Residence: (specific storage unit not required)
Volume Pool: (same as policy volume pool)
Server Group: (same as specified for policy)
Calendar sched: Enabled
Residence is Storage Lifecycle Policy: 0
Daily Windows:

Please let us know if you any queries.

Thanks in Advance.

Warm regards,
Mohan.

[Marianne · Accepted solution]

do you have bpbkar log on the client?
Status 50 is normally seen when the process on the client was killed.

[rj_nbu]

Mohan,

""During the backup process it has failed with the below error. After couple of hours we have re-ran the backup it has completed successfully.""


Did the first attempt spanned across tapes ?


http://support.veritas.com/docs/306309
Client backups fail with a Status Code 50 when spanning media.


Exact Error Message
07/16/08 10:15:53 - Error nbjm(pid=15342) nbrb status: RB deallocated orphaned resources

[Mohannbu]

 Hi Marianne van den Berg, 

Thank you for the response, No we don't have set the bpbkar log on the client.


Hi Rajeev,

Thank you for the response,

Did the first attempt spanned across tapes ?
No.

Here is the first attempt error message:

8/1/2009 11:00:57 PM - begin writing
8/1/2009 11:15:06 PM - Error nbjm(pid=29089) nbrb status: RB deallocated orphaned resources
8/1/2009 11:15:45 PM - Error bpbrm(pid=20507) cannot send mail to root on client lccas318p1
8/1/2009 11:15:45 PM - end writing; write time: 00:14:48
client process aborted(50)

Thank you both of you, Let me know if you have any questions.

Warms regards,
Mohan.

[Mohannbu]

 Dear All,

 Any Update on this issue?

 Warm regards,
 Mohan.