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EMM interface initialization failed, status = 334

wabbas77
Level 3

hello

I find this error in my event viewer  , the server OS 2008 standerd

the Netback version 7.0.1

 

I read about similar case http://www.symantec.com/business/support/index?page=content&id=TECH46255  wich is for windos 2003

but i find a defferent

 

I didnt find the file DBODBC9.DLL in the path <InstallPath>\VERITAS\NetBackupDB\WIN32\DBODBC9.DLL
I find file called DBODBC11.DLL in the path <InstallPath>\Veritas\NetBackupDB\win64\DBODBC11.DLL 

is this the same file with my vursion ???

when I open the regedit to check the DLL as writen in the article

 HKEY_LOCAL_MACHINE\SOFTWARE\ODBC\ODBCINST.INI\VERITAS NB Adaptive Server Anywhere 9.0.1

I didnt find VERITAS NB Adaptive Server Anywhere  in ODBCINST.INI

 

 


 

2 REPLIES 2

Karthikeyan_Sun
Level 6

 

What do you see in your activity monitor ?
 
What does /nbdb_ping says ?
 
Was there any modification done in this server ? any reboot ? disk full ?
 
Did you check this documents also ?
 
http://www.symantec.com/business/support/index?page=content&id=TECH57690&actp=search&viewlocale=en_US&searchid=1318626682777
 
http://www.symantec.com/business/support/index?page=content&id=TECH72780&actp=search&viewlocale=en_US&searchid=1318626682777
 
http://www.symantec.com/business/support/index?page=content&id=TECH51026&actp=search&viewlocale=en_US&searchid=1318626682777
 
 

Cesar_Almada
Level 3
Partner Accredited

i have the same problem

but the nbdb_ping command showme the database is runing with out problem

C:\Program Files\Veritas\NetBackup\bin>nbdb_ping.exe
Database [NBDB] is alive and well on server [NB_xxxx]

in the aplication log of my windows 2008 server showme

Faulting application name: nbemm.exe, version: 7.0.2010.707, time stamp: 0x4c358660
Faulting module name: MSVCR80.dll, version: 8.0.50727.4940, time stamp: 0x4ca2b4dd
Exception code: 0xc000000d
Fault offset: 0x0000000000089120
Faulting process id: 0x1d48
Faulting application start time: 0x01ccd39a0900b185
Faulting application path: C:\Program Files\Veritas\NetBackup\bin\nbemm.exe
Faulting module path: C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_88df89932faf0bf6\MSVCR80.dll
Report Id: 4fad640a-3f8d-11e1-bcc1-d485647b1a1c