Hyperv backup policy config

[ln037]

I'm trying to create policy to backup my VMs on a Windows 2012 R2 Hyperv using netbackup 7.6.0.1.  I installed the client agent on all 4 cluster shared volume nodes. On the Hyperv tab, I entered hyperv cluster name. On the Clients tab, when browse and select the VM to backup nothing shows up. Did I miss something during the policy config? Please help!

[SymTerry]

Hello,

Are you getting an error when you try to browse? Also, please make sure NetBackup client service is running on the current owner (node) of the cluster.

You might need to check the hostname resolution on the NetBackup Master server. Follow this doc to troubleshoot: TECH215728

[ln037]

NetBackup client service running on all 4 nodes. Forward & reverse DNS are working. Local windows firewall disabled. getting the error, "unable to connect". Any idea?

[Baboujul]

Hello,

I'm using Netbackup 7.5.0.6 and I'm heading the same problem. I've a Windows 2012 R2 cluster with 2 node and 1 VM and Netbackup client 7.5.0.6 installed on each. When I try to create a Hyper-V policy, when I try to add client by browsing the cluster, I can see the cluster and the host but not the VM...

Could you help, any idea ? Thx.

[ln037]

Actually I was unable to get it working. I still have the same problem, unable to browse the VM to backup. At this point I'd think 2012 R2 is not yet support on NBU 7.6.0.1.

[Baboujul]

Thx, it would be appeciated that a Symantec technician could answer our question...