10-23-2012 04:38 AM
Hi all ,
I can't install the client software7.5 on win2008 server and though installation getting the gollowing message:
Product: Symantec NetBackup Client -- Error 1935.An error occurred during the installation of assembly microsoft.VC80.MFC,type="win32",version="8.0.50727.762",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86"'. Please refer to Help and Support for more information. HRESULT: 0x80070BC9. assembly interface: IAssemblyCacheItem, function: Commit, component: {9BAE13A2-E7AF-D6C3-A01F-C8B3B9A1E18E}
we have same sever with the same setting was installed normally!!!!!
microsoft suggest to upgrade patch regarding this issue that related to msi but it didnt solve the issue
please help n this
attached photo of the message
Regards,
Solved! Go to Solution.
10-23-2012 12:56 PM
Is the Windows Modules Installer service disabled?
If it is, enable it (startup type Manual) and retry the installation.
10-23-2012 04:51 AM
Hi,
Check this artical
Assembly Error:Access is denied
http://www.symantec.com/business/support/index?page=content&id=TECH147078
10-23-2012 04:51 AM
Are you installing the right bit version - I see Arhitecture=x86 in the screen dump. But is this host a 64 bit version ?
Did you run setup.exe with "Run as administrator" option ?
10-23-2012 05:12 AM
yes the server is 64 bit and netbackup software 64 and i run as administrator
and i have full access to write and read
regards,
10-23-2012 05:45 AM
If UAC is enabled, it is not enough to run installation as Administrator.
You need to right-click, Run As Administrator on Browser.exe.
Best to disable UAC.
10-23-2012 06:14 AM
I disabled UAC but the same result!!!!
when select the file and right click and then run as administrator also giving the same result
10-23-2012 06:54 AM
I found the following in an old support case:
"Checked this registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\msiserver – "WOW64"=dword:00000000
The value was set to 1. Change it to 0 and restart the Windows Installer service "
Not sure if it will help...
PS: Which version of W2008?
10-23-2012 08:20 AM
- Windows 2008 R2
-the same servers with the same configuration on one of them installed in the other not.
about the registry I will check this later because I left the Site.but I could not see such value as you mention:
"WOW64"=dword:00000000
the values are same in the same different servers.
Regards,
10-23-2012 09:20 AM
I am having the same issue
I just received a new laptop using Windows 7 64-bit SP1 and I am trying to install the Java admin console for 7.1 I am getting an error during the install
Error. 1935 An Error occurred during the installation of assembly ‘Microsoft.vc80.crt, type=”win 32” verison=8.050727.762 publickey token=”1fc8b3b9ale18e3b” processor Architectore=”amd64”
hopefully this gets solved very soon I need the Java admin gui installed.
Thanks
10-23-2012 12:56 PM
Is the Windows Modules Installer service disabled?
If it is, enable it (startup type Manual) and retry the installation.