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I do not able to add credential for a new Storage Server

stucci
Level 6

‎07-16-2015 12:45 AM

Hello all,

we have add two new Data Domain on our NBU environment, for the first "DD1" I have not any problem, but for the second "DD2" I do not able to add the credential for each media server, the error is a classic "Plugin Error".

Please can you tell me in which logs I find help ?

Some information on my environment:

- the plugin installed on media server is the last and work fine with DD1

- master server OS Linux RH

-media server OS, I tried with all media servers, Linux RH, windows 2008 R2 standards.

-I added in file hosts the two DataDomain and I able to ping.

 

thank you all

1 REPLY 1

stucci
Level 6

‎07-16-2015 12:56 AM

I found the issue,

in DD configuration the user do not listed in ddboost users !

I add it and now work fine, tks byee

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