Installing client software on Windows 2000.....help!

[BlueChris69]

Hi,

I am trying to install NBU 6 MP5 onto a Windows 2000 server (client) but it's failing with the following error:

Internal error 2755 <path name\veritas Netbackup Client.msi

The way i'm installing it is by mapping a drive from the client to the master server and running the install from there. It works fine on Win 2003 servers but just not on 2000. Has anyone come across this before or know of a solution?

Thanks,

Chris

[Stumpr2]

W2K must be a minimum of SP4

[J_H_Is_gone]

http://seer.entsupport.symantec.com/docs/268264.htm

try this doc.

I have had issues with it before.

[BlueChris69]

Bob

All Service Packs are at least 4...

Cheers,

Chris

[dami]

I've hads problems many times trying to install a windows clients directly from a share. I've found that physically copying the install binaries (PC_Clnt about 100MB) to a local temporary location and running from there usually does the trick. You may have other issues though too, eg with msi or previous incomplete installs

[J_H_Is_gone]

Good point dami.....

I can never install to a 2000 server from a mapped drive.

I always have to copy it to a local drive and do the install ( then I can remove the copy of the install software).

Something about 2000 and that mapped drive just does not work.

[BlueChris69]

I copied the CD over to the server from our master server but now when i run the Launch.exe it doesn't even attempt to run....!?

 

Chris

[dami]

You dont need to run launch. You should run <CDcopy>\PC_Clnt\X86\setup.exe

For client installations you do not need to copy the entire CD, just the PC_Clnt folder. if this setup does not run, then I would look at your msi versions and look for event messages referring to it.