Lotus notes time out query

[jjimenez2]

Hi Veritas, We have an issue of some job in lotus notes backup have an issue of partially successful. Found that some .nsf file skip to backup because the compaction run during backup. See below: 21:46:48.246 [10180.9528] <16> NBLNtoFINDDATA(): ERR - NSFDbOpenExtended('D:\Notes\data\mail2\rbg\rclaveri.nsf') Failed: 0x2CC:Database is being Compacted; Compact must finish before use. 21:46:50.668 [10180.9528] <16> NBLNtoFINDDATA(): ERR - NSFDbOpenExtended('D:\Notes\data\mail2\rbg\ssaret.nsf') Failed: 0x2CC:Database is being Compacted; Compact must finish before use. Is there any way that netbackup retry to backup those skip backup? Backup timeout can resolve our issue? Server is in production.

[Michal_Mikulik1]

Hello,

well there is no way for this. You must properly reschedule compactations and NetBackup policy runs so that conflicts wont encounter.

Regards

Michal

[jjimenez2]

Hi thanks, Just on more question.

On below link

https://www.veritas.com/support/en_US/article.100016204

If we change the BACKUP_TIMEOUT=[number of minutes allowed for backup] the skip file can be back up again?

[Marianne · Accepted solution]

@jjimenez2 

I don't see how BACKUP_TIMEOUT will help. The error and issue in the TN is completely different.

NBU will never retry skipped files. 
It will only retry a complete backup job if the backup has failed (status 2 or greater) - based on global retry config on the master. The default is 2 tries per 12 hours (for failed backups). 

As per @Michal_Mikulik1's excellent advice - ensure Notes maintenance and NBU backups are sheduled at different times. 

[jjimenez2]

Thank you