07-12-2021 05:38 AM
07-12-2021 05:46 AM
Hello
Do you have 773 NBU catalog backup? I would uninstall 82, clean out directores... and install 773 and finally recover NBU catalog (from the same version - as you cant restore NBU catalog taken on 82 onto 773)
Side question - why you have to downgrade? 773 is EOL ...
07-12-2021 06:00 AM
07-12-2021 06:13 AM
Hello
Yes this is how it looks like - my take...
You can always import the backups made by 8.2 - but not sure if all will work for 100% as I did never import backup images made in higher versions onto lower version
07-12-2021 08:50 AM
07-12-2021 10:00 AM
I was bad guided for a local Veritas reseller that told me I had license to Netbackup 8.2. After I downloaded the version on our Veritas Portal and install it, some issues start to happen and some fix had to be applied, but this fixes were unavailable for download. So I email directly to our Veritas contact that told me we don´t have 8.2 license. Simple like that...
07-12-2021 11:24 AM
something is not right.
The download page is not letting you to download software if you do not have the rights to do it. if you download 8.2 then you have the licenses to do it
The better way to find out if you have the licenses to install 8.x or not is to login to the veritas support yourselves and check the licenses.
Logon to support first and then go to https://vems.community.veritas.com/vems/entitlements
If you see that netbackup 8.2 is mentioned, use the same login to download the patches. else open a case to veritas support
07-12-2021 03:34 PM
Hi @andrich2016
I agree with @StefanosM if the portal allowed you to download NetBackup 8.2, then you should be entitled to it. Again as suggested your best bet would be to log a customer care support case to resolve the issue one way or another (you should dig out your customer ID, support ID or entitlement ID to help - but the company name should suffice).
Also being able to install NetBackupo 8.2 implies you have obtained/downloaded a customer registration key which again would not be possible if you were not entitled.
David