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Media Server is picking wrong IP when backup Initiated from Master Server

2013
Level 5

Hello All,

A strange issue i would like to highligt.

Master Server - 7.1 (Unix)

Media Server - 6.5 (unix)

Our Media Server is Offline.Whenever the backup start it pick the wrong IP 130.8.37.177 to 144.160.231.154.It should pick IP 130.8.47.171 which is our Master Server IP.

04:02:49.580 [8218] <16> bpcd main: Server access denied
04:02:55.306 [8230] <2> ListenForConnection: Unexpected working directory: /root
04:02:55.306 [8230] <2> bpcd main: offset to GMT 18000
04:02:55.306 [8230] <2> logconnections: BPCD ACCEPT FROM 130.8.37.177.33793 TO 144.160.231.154.13724
04:02:55.306 [8230] <2> bpcd main: setup_sockopts complete
04:02:55.309 [8230] <2> ParseConfigExA: Unknown configuration option on line 6: VERBOSE 5
04:02:55.309 [8230] <2> bpcd peer_hostname: Connection from host asprd212-ebr.aldc.att.com (130.8.37.177) port 33793
04:02:55.309 [8230] <2> bpcd valid_server: comparing asprd212.aldc.att.com and asprd212-ebr.aldc.att.com
04:02:55.312 [8230] <2> bpcd valid_server: comparing asprd472.enaf.aldc.att.com and asprd212-ebr.aldc.att.com
04:02:55.313 [8230] <4> bpcd valid_server: asprd212-ebr.aldc.att.com is not a master server
04:02:55.313 [8230] <16> bpcd valid_server: asprd212-ebr.aldc.att.com is not a media server either
04:02:55.313 [8230] <2> bpcd main: output socket port number = 1
04:02:55.349 [8230] <2> bpcd main: Duplicated vnetd socket on stderr
04:02:55.350 [8230] <2> bpcd main: <---- NetBackup 6.5 0 ------------initiated
04:02:55.350 [8230] <2> bpcd main: VERBOSE = 0
04:02:55.350 [8230] <2> bpcd exit_bpcd: exit status 46  ----------->exiting
04:02:55.350 [8230] <4> bpcd exit_bpcd: FTL - BPCD EXIT STATUS 46
-----------------------------------------------------------------------------------------------------

BP.conf file is correct:

SERVER = asprd212.aldc.att.com
SERVER = asprd472.enaf.aldc.att.com
CLIENT_NAME = asprd472.enaf.aldc.att.com
EMMSERVER = asprd212.aldc.att.com
ALLOW_MEDIA_OVERWRITE = ANSI
VERBOSE 5
CLIENT_CONNECT_TIMEOUT = 300
CLIENT_READ_TIMEOUT = 1800
REQUIRED_INTERFACE = asprd472.enaf.aldc.att.com
----------------------------------------------------------------------------------------------------------

Master Server to Media Server

asprd212: ./bpclntcmd -pn
expecting response from server asprd212.aldc.att.com
asprd212 asprd212.aldc.att.com 130.8.47.171 46004

-----------------------------------

/etc/hosts

asprd212: cat /etc/hosts | grep asprd472.enaf.aldc.att.com
144.160.231.154  asprd472.enaf.aldc.att.com


---------------------------------------------------------------------------------
Media Server to Master

asprd472: ./bpclntcmd -sv
7.1
asprd472: ./bpclntcmd -pn
expecting response from server asprd212.aldc.att.com
asprd472.enaf.aldc.att.com asprd472.enaf.aldc.att.com 144.160.231.154 42254

---------------------------------------------------------------------------------------------------------------------

/etc/hosts

asprd472: cat /etc/hosts | grep asprd212
130.8.47.171  asprd212.aldc.att.com

-----------------------------------------------------------------------------------------------------------------------

Previously ebr interface was added in Media Server bp.conf file which was removed but still whenever the Backup initiate it pick the same ebr 130.8.37.177 interface......We want that whenever backup start it should pick the correct interface 130.8.47.171.....Any help would be appreciated......
 

23 REPLIES 23

RamNagalla
Moderator
Moderator
Partner    VIP    Certified

hey,

could you provide the bpcd log from your client and also the bp.conf entires of the client/media server?

and also nslookup lookup of your master server Name and IP   in Media server and also

/etc/hosts entrites of master server in media server.

it seems its not a big issue where we need to look for all routing...

2013
Level 5

hey Nagalla....

Thnx for the help but the issue is now fixed.I add a routing on Media Sever and removed the routing from the Master which fix the issue.....

 

  Destination           Gateway           Flags  Ref     Use     Interface
-------------------- -------------------- ----- ----- ---------- ---------

130.8.47.171         144.160.231.129      UGH       1          2
 

RamNagalla
Moderator
Moderator
Partner    VIP    Certified

hey,

thats great news..

its just like the route i specified earlier for media server.

seems you did used the gateway as route IP instead of Backup IP, both will work fine.

good luck.

Marianne
Level 6
Partner    VIP    Accredited Certified

 

Nagalla said this in his post above:
 
remember unless you have proper route in media server it will not work, 

 

Please be fair and mark his post as solution since he pointed you in the right direction.

 

*** EDIT ***

I have moved solution to Nagalla's post.